Manager, Assessing
1 week ago
Job Overview
Business Segment: Insurance & Asset Management
Location: ZA, GP, Roodepoort, 4 Ellis Street
Job Type: Full-time
Job Ref ID: A-0001
Date Posted: 11/23/2025
Job Description
Manage and oversee the National Operations of the Assessing and Loss Adjusting functions within the Claims departments to deliver effective and efficient world class customer service in order to excel in operations. To execute on the overall SIL and SIL Claims strategy, to manage, control and attending to Assessor and Loss Adjustor audits, authorizations over-mandate and escalated customer complaints. Perform a mentoring and coaching support function to staff, claims call centre, service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover.
Qualifications
Type of Qualification:
Appropriate Diploma / Degree related to the field of expertise
Appropriate Diploma / Degree related to Leadership
FAIS Compliant
Experience Required
Minimum of 5 years in Leadership Role
Minimum of 5 years as a Building Assessor
Minimum of 3 years' experience in the Short-Term Insurance industry
Additional Information
Behavioural Competencies:
Judgement exercise
Client-facing
Analytical ability
Communication and building relationships
Resilience
Assertive
Commitment
Data
Affinity
Bank's Values
Technical Competencies:
Communication Skills
Document Management
General Administration
Insurance Operations
Insurance Processing
Insurance Products
Insurance Risk Management
Risk Management
Control Evaluation
Leadership
Performance Analysis
Process Improvement
Budget Management
Decision-Making
Training and Development
Project Management
Risk Assessment
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or
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