Warehouse Manager

2 days ago

Durban, KwaZulu-Natal, South Africa Defy Appliances Full time R500 000 - R600 000 per year

We are seeking an experienced and dynamic Warehouse Manager to join our team based in Durban. The ideal candidate will have a strong understanding of warehouse operations and a passion for delivering exceptional customer service.

Key Responsibilities

  • Oversee daily warehouse operations to ensure efficiency and accuracy across all processes.
  • Maintain full physical inventory control of finished goods.
  • Conduct daily and monthly cycle counts, reconcile in SAP, analyze variances, identify root causes, and implement corrective actions.
  • Manage stock control, including daily/weekly counts of high-risk items using warehouse management systems (WMS or ERP).
  • Investigate and resolve incidents such as stock loss, damage, and non-conformances.
  • Supervise picking and loading activities, ensuring deadlines and quality standards are met.
  • Oversee end-to-end receiving operations, including goods verification, quality inspection, and real-time SAP updates to ensure accuracy and traceability across the inventory lifecycle.
  • Optimize warehouse space utilization and layout reconfiguration to support operational growth, reduce product handling time, and improve efficiency in picking and loading processes.
  • Coordinate dispatch to ensure timely and accurate delivery schedules.
  • Lead and manage warehouse and distribution staff, focusing on productivity and discipline.
  • Analyze performance metrics, identify improvement opportunities, and prepare management reports.
  • Train, motivate, and develop warehouse staff, ensuring workflows and productivity targets are achieved.
  • Ensure distribution functions meet customer service standards.
  • Monitor truck availability for timely loading and dispatch.
  • Validate staffing levels against contractual requirements.
  • Develop and enforce standard operating procedures for all warehouse activities.
  • Control and reduce operational costs within the distribution center.
  • Maintain high standards of housekeeping at all times.
  • Ensure compliance with health and safety regulations.


Minimum Requirements & Experience

  • Matric and a Diploma/Degree in Supply Chain Management or Warehouse Management.
  • Honours in Supply Chain Management will be advantageous.
  • 4–6 years of experience in warehouse management.
  • Proven experience in people management and dealing with unions.
  • Ability to thrive in a fast-paced environment with a strong focus on customer satisfaction.
  • Excellent problem-solving skills and a customer-centric approach.


Required Skills

  • Proficiency in SAP and Microsoft Excel.
  • Strong leadership and conflict resolution skills.
  • In-depth knowledge of warehouse operations, transport, and logistics.
  • Commitment to safety and quality standards

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