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Assistant Group and Conventions Manager
2 weeks ago
Job Specification Advertisement: Assistant G&C Manager
Location: Misty Hills Country Hotel, Conference Centre & Spa
Department: Groups & Conventions Department
Reports to: Groups & Conventions Manager
Type: Full-time | On-site
Overview:
Are you passionate about event planning and hospitality? Misty Hills Country Hotel, Conference Centre and Spa is looking for a dynamic and highly organised Assistant Groups & Conventions Manager to join our professional and driven team. In this role, you will assist the G&C Manager in delivering exceptional service to group bookings, conferences, and event clients—ensuring seamless coordination from inquiry to execution and maximise occupancy and sales of 20 conference / events venues.
Purpose of the Role:
To support the G&C Manager by overseeing event bookings, file and function sheet preparation, client communication, team coordination, and execution of events—all while upholding the standards and image of the Misty Hills brand.
Key Responsibilities:
- Assist in managing and mentoring the G&C team.
- Ensure timely and accurate preparation of event quotations, contracts, rooming lists, and function sheets.
- Maintain and update bookings on the PMS system.
- Meet and greet groups onsite.
- Coordinate all event logistics including catering, audio-visual needs, décor, transport, and third-party services.
- Manage post-event follow-ups, courtesy calls, feedback collection, and final invoicing.
- Handle booking conflicts and escalate complex issues where necessary.
- Ensure all company standards and procedures are adhered to across the department.
- Assist in sales reporting and forecasting.
- Liaise with clients for payments and contractual compliance.
- Train and support junior staff, ensuring compliance with company SOPs and policies.
Key Requirements:
Qualifications & Experience:
- Matric / Grade 12 (minimum), tertiary qualification in Hospitality/Event Management is advantageous.
- Minimum 3 years' experience in a Groups, Events or Conference role, preferably within a hotel.
- Experience in working with PMS / events booking systems.
- Proven ability to manage large events and multiple stakeholders.
Skills & Competencies:
- Excellent organisational and administrative skills.
- Strong interpersonal and communication skills—both written and verbal.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficient in MS Office (Excel, Word, Outlook).
- Strong attention to detail and accuracy in data handling.
- A client-first approach with a proactive, service-oriented mindset.
- Team leadership or supervisory experience is an advantage.
Personal Attributes:
- Professional and well-groomed
- Courteous, energetic, and customer-focused
- Solutions-driven and results-oriented
- Reliable, disciplined, and trustworthy
- Willing to work flexible hours including weekends and public holidays as needed
Why Join Us?
- A supportive and professional work environment
- Opportunities for personal growth and development
- A chance to be part of an iconic hospitality group
How to Apply:
Send your CV and cover letter to , or to with the subject line:
"Application – Assistant Groups & Conventions Manager"
Only shortlisted applicants will be contacted. Should you have not received a response within 14 days, please consider your application as having been unsuccessful.
Job Type: Full-time
Work Location: In person
