Community Manager

7 days ago

Sandton, Gauteng, South Africa Blueion Support Services Full time R250 000 - R500 000 per year

Role Overview

As a Community Manager / Copywriter, you will be responsible for creating compelling, high-quality content that captivates our audience and strengthens our brand identity. You will manage and monitor social media platforms, craft engaging copy for marketing campaigns, and ensure seamless communication across various digital channels. This role requires a self-starter with a creative mindset, a keen understanding of SEO content writing, and a strong ability to thrive under pressure.

Key Responsibilities

  • Content Creation: Write compelling and attention-grabbing copy for Partners, including website content, newsletters, emails, and SMS messages.
  • Social Media Management: Monitor and engage with audiences on the group's social media platforms, responding to queries, questions, and complaints in a timely and professional manner.
  • SEO & Digital Marketing: Develop SEO-optimized content to drive traffic and enhance online visibility.
  • Campaign Support: Collaborate with the marketing and design teams to create impactful campaigns across digital platforms.
  • Brand Voice & Consistency: Maintain a consistent tone and messaging that aligns with Gaming's brand identity across all content.
  • Community Engagement: Foster and nurture online communities to enhance brand loyalty and customer interaction.
  • Performance Analysis: Track content performance and engagement metrics to refine strategies and improve outreach.
  • Crisis Management: Address customer concerns and brand-related issues on social media with professionalism and strategic thinking.

Required Skills & Experience

  • 5+ years of experience as a Senior Copywriter or Community Manager.
  • Proven experience in content writing, social media management, and SEO.
  • A strong portfolio showcasing exceptional copywriting skills.
  • Ability to write persuasive and high-impact content across multiple channels.
  • Strong understanding of social media trends, audience engagement, and digital marketing.
  • Experience in email marketing, SMS marketing, and newsletter campaigns.
  • Self-starter with a proactive and results-driven approach.
  • Strong organizational and multitasking skills to handle multiple projects simultaneously.
  • Ability to thrive under pressure and meet tight deadlines.
  • Exceptional attention to detail and commitment to high-quality content.

What We Offer

  • Competitive salary in line with experience.
  • Opportunity to work in a fast-paced, exciting industry.
  • A collaborative and creative work environment.
  • The chance to make a real impact on leading gaming brands.
  • Professional growth and development opportunities.

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