Business Optimisation Analyst

3 days ago

Cape Town, Western Cape, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year


Key purpose:

You will form part of our greater Onboarding Fleet, consisting of Operations, Engineering and Product.

Duties and responsibilities:

  • Review monthly reconciliations performed by the Operations Team and provide training on areas of improvement
  • Document and review control weaknesses and vulnerabilities, preparing product requests, tasks and timelines for the various improvements
  • Own the resolution of reporting discrepancies and anomalies within our bank accounts and provider balances
  • Drive automation and improvement of financial reporting and operational tasks within the Payments Fleet
  • Assist with forecasting and modelling of commercial terms with providers, as well as internal fee change proposals
  • Review internal and external communication processes and identify areas of improvement
  • Track and report losses incurred due to errors within the Payments function or customer corrections
  • Review delivery of banks and providers against Service Level Agreements and resolve any deviations with the Legal and Countries Teams
  • Oversee the launch of new coins and liquidity pairs within the Payments function
  • Has a good understanding of core function (Financial aspects of Payment Operations)
  • Works closely with Internal Audit, Risk and Continuous Improvement Teams on regular reviews of processes within Payments

Qualifications, skills and experience:

  • Professional experience in accounting and reconciliations
  • Proven experience driving improvements to business processes
  • Experience in a high transactional volume environment preferred
  • A South African work permit if not a South African citizen
  • High attention to detail
  • Applies critical and creative thinking and to create efficient processes
  • Delivers results that create the best experiences for our customers
  • Leads change through entrepreneurial thinking, a strong sense of responsibility and a very high level of integrity
  • Excellent interpersonal and communication skills, a strong team player
  • Friendly, transparent, articulate and driven to succeed
  • Takes ownership of own work.
  • Adaptability (able to shift direction as needed).
  • Internet access at home and the ability to work remotely (Luno will provide successful candidates with suitable equipment to set them up for success)

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