Debtors Clerk

3 days ago

Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R150 000 - R250 000 per year


Job Title:

Credit Controller / Debtors Clerk

Purpose of the Role:

To manage and maintain the companys debtor accounts by ensuring timely collections, resolving account queries, reconciling accounts, and supporting the overall financial health of the business.

Key Responsibilities:

Accounts Receivable Management:

  • Ensure the prompt collection of outstanding debt in line with company credit terms.
  • Monitor and manage customer accounts to ensure compliance with agreed payment terms.
  • Issue invoices, credit notes, and statements accurately and on time.
  • Follow up on overdue accounts through phone calls, emails, or letters.

Reconciliation and Reporting:

  • Reconcile debtor accounts to ensure all payments are correctly allocated.
  • Investigate and resolve any discrepancies or queries on accounts.
  • Prepare monthly debtor reports for management, including age analysis.
  • Assist with month-end processes, including account reconciliations and adjustments.

Credit Management:

  • Assess and review customer credit limits periodically.
  • Conduct credit checks for new customers and recommend credit limits.
  • Ensure proper documentation for customer accounts, including signed credit applications and agreements.

Query Resolution:

  • Liaise with customers to resolve billing issues or payment queries promptly.
  • Collaborate with internal departments (e.g., Sales, Customer Service) to resolve disputes and ensure smooth customer service.

General Administration:

  • Maintain accurate and up-to-date debtor records in the financial system.
  • Ensure compliance with company credit policies and procedures.
  • Support the Finance Manager with ad hoc duties as required.

Key Requirements:

Qualifications:

  • Matric (Grade 12) Essential.
  • Diploma or Certificate in Credit Management, Finance, or Accounting (advantageous).

Experience:

  • 2-3 years of experience in a Credit Controller or Debtors Clerk role.
  • Experience with collections and account reconciliation.

Skills:

  • Strong numeracy and analytical skills.
  • Excellent communication and negotiation abilities.
  • High level of accuracy and attention to detail.
  • Proficient in Microsoft Excel and other Office applications.
  • Familiarity with accounting systems (e.g., SAP, Pastel, or Syspro) is an advantage.

Attributes:

  • Ability to work independently and manage multiple tasks.
  • Problem-solving mindset and a proactive approach to work.
  • Professional and customer-focused demeanor.
  • Strong organizational and time-management skills.

Key Performance Indicators (KPIs):

  • Reduction of overdue accounts and bad debts.
  • Timeliness and accuracy of reconciliations.
  • Customer satisfaction and resolution of account queries.
  • Adherence to credit and collection policies.

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