Senior Business Analyst

1 week ago

Johannesburg, Gauteng, South Africa NTT DATA Full time R1 200 000 - R2 400 000 per year

Job Summary

The Senior Business Analyst (BA) is responsible for identifying business needs, analyzing requirements, and proposing solutions that deliver value within the retail sector. This role plays a critical part in bridging the gap between business stakeholders and technical teams, with a focus on the end-to-end retail value chain including procurement, inventory management, merchandising, store operations, and customer engagement.

Responsibilities

  • Elicit, analyze, and document business requirements across the retail value chain.
  • Collaborate with cross-functional teams to define solutions and support implementation.
  • Support the development and execution of project plans aligned with business goals.
  • Perform gap analysis and identify areas of improvement within retail operations.
  • Define and document current and future state processes using appropriate tools.
  • Facilitate workshops, interviews, and design sessions with business stakeholders.
  • Support testing and validation of solutions to ensure business requirements are met.
  • Create and maintain clear documentation such as BRDs, user stories, and process maps.

Qualifications

  • Matric and a bachelor's degree in business administration, Information Systems, or related field.

    Business Analysis certification (e.g., CBAP, PMI-PBA) is preferred.

Experience

  • Minimum 6-8 years' experience as a Business Analyst, retail experience.
  • Proven experience working across the retail value chain including buying, planning, warehousing, store operations, POS, ecommerce, and customer service.
  • Minimum 6-8 years' experience as a Business Analyst, preferably in a retail environment.
  • Warehouse Management Supply Chain BA expertise, we need deep knowledge of Supply Chain Inventory Management, Inbound, Outbound, Order Management, Receiving, Integration, Picking, Reporting, Finance, Bookings, Dispatch, Pack Changes, Master Data all the normal business procedures for Supply Chain Management and Warehouse Management
  • Experience in Agile, Waterfall, or Hybrid project environments.
  • Strong track record of supporting retail systems implementations (e.g., ERP, WMS, CRM, OMS).

  • Senior Business Analyst

    1 week ago

    Johannesburg, Gauteng, South Africa iDbase Software Full time R1 200 000 - R2 400 000 per year

    About the RoleWe are seeking a highly skilled Senior Business Analyst to work across complex, multi-domain environments within FinTech / Insurance / retirement investment platforms. You will play a critical role in gathering and translating business requirements, optimizing processes, supporting regulatory and compliance initiatives, and ensuring technology...

  • Senior Business Analyst

    3 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R1 200 000 - R2 400 000 per year

    Job Purpose: The Senior Business Analyst acts as the intermediary between the business and IT, using a deep understanding of business processes and technology to help business partners achieve their desired outcomes. The overall goal of role is to analyse and design business processes and requirements for all systems that support the operations of the...

  • Business Analyst

    1 week ago

    Johannesburg, Gauteng, South Africa Indsafri Full time R900 000 - R1 200 000 per year

    Job Description:Title: Business Analyst IIILocation: Johannesburg (Hybrid)Position Type: ContractContract Tenure: 12 MonthsCertifications: IIBA Certified or EndorsedQualifications and Experience:Bachelor's Degree in Business Administration, Information Technology, or a related field.8+ years of hands-on experience as a Business Analyst, including at least ...

  • Senior Business

    3 days ago

    Johannesburg, Gauteng, South Africa Hire Resolve Full time R1 200 000 - R6 000 000 per year

    Hire Resolve's Client is looking for a talented and experienced Senior Business / Systems Analyst to join. We specialise in matching qualified professionals with top-notch companies across various industries. As a Senior Business / Systems Analyst, you will play a critical role in analyzing business processes, identifying areas for improvement, and...

  • Senior Business Analyst

    1 week ago

    Johannesburg, Gauteng, South Africa iOCO Pty Ltd Full time R1 000 000 - R3 000 000 per year

    We're seeking a Senior Business Analyst to join our team If you're a mastermind at analysing data, identifying trends, and creating solutions, then we need you Apply now and let's fight the forces of business chaos togetherWhat you'll do:Consult to various clients, and their stakeholders, to understand their value chain, structure, functions, and products...

  • Business Analyst

    3 days ago

    Johannesburg, Gauteng, South Africa Hire Resolve Full time R250 000 - R500 000 per year

    Hire Resolve's client is looking for a Business Analyst to join their Business Analysis team remotely, supporting the design and technical development of customized solutions using the Blueport Platform. Responsibilities: Under the direction of a supervisor, perform research and requirements gathering; process analysis; investigation of existing...

  • Senior Business Analyst

    7 days ago

    Johannesburg, Gauteng, South Africa SS&C Full time R550 000 - R700 000 per year

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Senior Business Analyst

    7 days ago

    Johannesburg, Gauteng, South Africa SS&C Technologies Full time R550 000 - R850 000 per year

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Business Analyst

    3 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year

    Key purpose:As a Business Analyst, you will be working with the Head of Finance to support day-to-day business operations. You'll be responsible for providing analysis and reporting services in order to make informed decisions on matters such as pricing and inventory management. You will provide detailed reports, graphs and data visualisations which can help...

  • Senior Business Analyst

    3 days ago

    Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R1 200 000 - R2 400 000 per year

    Contract PositionMinimum Requirements:Advanced Diplomas/NationalPreferred Qualification IT qualificationBusiness Analysis, Certificate in BA endorsed by IIBA Safe Certification Essential Certifications Preferred Certifications IIBA endorsedMinimum Experience Level 8 years BA experienceManage multiple IT Projects and exposure to complex projects, business...