Dispatch Clerk

3 days ago

Cape Town, Western Cape, South Africa Boardroom Appointments Full time R40 000 - R60 000 per year


Dispatch Clerk
Qualifications

  • Grade 12 / Matric

Technical Competencies

(Knowledge / Systems / Legislation)

  • 3 to 4 Years experience in a warehouse environment with material handling equipment

  • Familiar with a stores and warehouse operation

  • Awareness of Dangerous Goods Handling

  • Firm knowledge of OHSA 85 of 1993

Key Performance Areas
Debriefing of Delivery Vehicles

  • Offload/debrief all delivery vehicles on return to The Company premises with 100% accuracy.

  • Ensure presence of a security officer and driver/crew (or designated person) before vehicle is opened.

  • If unavailable, representative must verify stock types and quantities.

  • Verify that all PODs match the loading/debriefing sheet.

  • Flag missing documents on the sheet.

  • Attach return documents/credit requests to relevant PODs.

  • Compare stock types and quantities with documents and offloaded items.

  • Identify and separate the following types:

    • Scrap

    • Claims

    • Rotations

    • Check and charge

    • New stock

    • Damaged units

    • Autocycle returns

    • Industrial returns

  • Confirm returned products on PODs and sign accordingly.

  • Confirm scrap quantity matches the customer POD and is verified by security.

  • For claims/rotations, confirm GRA number and battery size match documents.

  • Discrepancies in scrap to be confirmed with security and driver before completing debriefing.

  • Missing batteries to be reported to CIC for invoicing.

  • Pack stock types on separate pallets.

  • Report and record all discrepancies to Warehouse Manager/Supervisor.

  • Obtain co-signatures for discrepancies.

  • Ensure security check sheet and loading/debriefing sheet quantities match.

  • Notify Supervisor of discrepancies and submit signed documents.
Scrap Control Process

  • Confirm quantity of scrap offloaded matches PODs.

  • Pack scrap units on pallets (20 per layer, 4 layers).

  • Shrink-wrap, weigh, and label pallets clearly.

  • Place pallets in designated area, labels facing forward.

  • Ensure vehicle for scrap transport is not overloaded.

  • Pull ZBill report daily from SAP to ensure quantities match.

  • Weekly reconciliation of SAP scrap records.

  • Investigate any discrepancies.

  • Adhere to stock count procedures.

Rotations Management

  • Store all rotation stock in designated area for check, charge, and cleanup.

  • List all units ready for resale and hand over to Warehouse Manager.

  • After SAP processing, physically move items to main warehouse (A001).

  • Identify and segregate double hot-stamped units.

  • Inform Warehouse Manager for SAP processing to seconds.

  • Move processed seconds to the correct area.

  • Weekly SAP rotation report checks for uncollected/unprocessed units.

  • Daily report to CIC and Warehouse Manager on saleable sizes.

  • Follow procedure for check & charge handling.

  • Weekly count of rotation area stock and investigate discrepancies.

  • Adhere to stock count procedures.

Claims Process

  • Store claims on separate pallets in a designated area.

  • Weekly SAP claims report to track unprocessed stock.

    Shrink-wrap and weigh full pallets, label with quantity and weight.

    .

  • Ensure the vehicle is not overloaded.

  • Weekly claim unit counts and investigation of discrepancies.

  • Adhere to stock count procedures.

SHEQ Compliance (Safety, Health, Environment, and Quality)

  • Follow all safety, environmental, and quality policies and processes.

  • Operate safely and comply with PPE and SOPs.

  • Maintain clean, organized work areas.

  • Ensure FIFO is applied to rotation and check & charge batteries.

  • Create safety awareness and address unsafe practices promptly.

  • Enforce quality control to minimize errors and damage.

  • Conduct and document regular safety inspections.

  • Report incidents, near-misses, damages, and support corrective actions.

  • Report procedural non-compliance to the manager promptly.

Customer Service

  • Support internal and external customers.

  • Foster effective working relationships.

  • Solve problems in line with The Company core values.

  • Follow reasonable work instructions supporting service and operations.

  • Engage operational stakeholders.

People Management

  • Manage team for operational efficiency, cost control, and safety.

  • Minimize cost and wastage (e.g., overtime, damages).

  • Ensure team follows procedures and performance standards.

  • Address issues like absenteeism and procedural lapses.

  • Develop and motivate team for process improvement.


  • Dispatch Clerk

    3 days ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time R120 000 - R180 000 per year

    Hire Resolve's client is looking for a skilled and responsible Dispatch Clerk to join their team at a furniture company in the Western Cape. The Dispatch Clerk will be responsible for ensuring that all outgoing orders are accurate, timely, and properly documented. The ideal candidate will have good organizational skills, attention to detail, and the ability...

  • Dispatch Manager

    3 days ago

    Cape Town, Western Cape, South Africa Impact HR Full time R180 000 - R300 000 per year

    We are looking for a diligent and experienced Dispatch Manager to join our team in Cape Town, Epping. The Dispatch Manager will be responsible for overseeing the dispatching of our fleet of vehicles, coordinating schedules, and ensuring timely and efficient delivery of goods to customers. Key Responsibilities:Managing delivery schedules, communicating with...

  • Invoice Clerk

    7 days ago

    Cape Town, Western Cape, South Africa Boardroom Appointments Full time R40 000 - R55 000 per year

    Our Client is currently seeking for an Invoice Clerk  Contribute to accurate preparations of invoices and generate invoices for customers.Prepare daily bulk invoices to be ready for dispatch.Scan processed invoices to the server.General filing.Compiling daily invoicing totals report.Liaise with the dispatch, sales, and finance departments.Process complete...

  • Logistics Clerk

    1 week ago

    Cape Town, Western Cape, South Africa Alligator Manufacturing (Pty) Ltd Full time R104 000 - R208 000 per year

    Alligator Manufacturing is a major supplier of branded products and clothing to both corporates and retailers. We are leaders in design, manufacturing and sourcing, supplying uniforms and merchandise to clients throughout Africa.We are seeking an experienced Logistics Clerk to coordinate shipment of garments, manage inventory and warehouse operations,...

  • Warehouse & Operations Controller

    1 day ago

    Cape Town, Western Cape, South Africa Hydrofire Full time R150 000 - R180 000 per year

    Warehouse & Operations Controller – Hydrofire & Helios Fire, Garden RoutePlease complete the assessment by copying and pasting this link into your browser: Location:George, Garden RouteBrands:Hydrofire | Helios Fire | Helios FurnitureType:Full-time, In-OfficeAre you confident, people-focused, and passionate about design and lifestyle products?...

  • Procurement /Stock Controller Clerk - Maitland, Cape Town

    1 week ago

    Cape Town, Western Cape, South Africa Impact HR Full time R400 000 - R600 000 per year

    We are seeking a detail-oriented and proactive Procurement and Stock Controller to join our team in Maitland. The ideal candidate will manage our inventory and purchasing processes. In this role, you will be responsible for the entire lifecycle of our stock, from sourcing and ordering to receiving, inspecting, and issuing parts.Key Responsibilities:Handle...

  • Senior Administrator

    5 days ago

    Cape Town, Western Cape, South Africa Decofurn Furniture Full time R90 000 - R120 000 per year

    Decofurn Furniture is one of South Africa's fastest-growing furniture retailers, with 11 stores nationwide and a strong online presence. Our Distribution Centre is where we keep operations moving — from receiving goods to managing returns, repairs, and resale stock.We're looking for ahighly organised, detail-driven Senior Admin Clerkto take ownership of...

  • Tax Administrator Database

    1 week ago

    Cape Town, Western Cape, South Africa Pro Tem Full time R250 000 - R400 000 per year

    Purpose of the roleAs a Junior Tax Administrator clerk, you will provide office support to the Tax department through the various administration functions. This position is key to ensure that the tax administration function is smooth-running and efficient within the organisation.Client Record Maintenance on GreatSoftDownloading of income tax assessment data...

  • Retail Assistants x13 Long Beach Mall

    1 week ago

    Cape Town, Western Cape, South Africa Builders: Warehouse, Express, Trade Depot, Superstore Full time R120 000 - R180 000 per year

    Functions / responsibilities:Satisfy internal and external customersApproach and greet customers as required when working on the floor and respond to their queries and requests according to our culture of service to customersAssist customers by taking them to a sales consultant who can provide them with in depth product knowledge and guidanceCarry out duties...

  • driver code 08 + stores assistant – stellenbosch

    1 week ago

    Cape Town, Western Cape, South Africa Voltex SA Full time R180 000 - R250 000 per year

    PermanentWestern CapePosted 7 hours agoVoltex (Pty) Ltd is looking for a suitable candidate to fill the role of aDriver Code 08 + Stores Assistantfor theirStellenbosch branch. This incumbent will be reporting to theBranch Manager.The purpose of this role is to ensure efficient delivery and collection of stock to customers.Your Areas Of...