Warehouse & Operations Controller

Warehouse & Operations Controller – Hydrofire & Helios Fire, Garden Route

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Location:
George, Garden Route

Brands:
Hydrofire | Helios Fire | Helios Furniture

Type:
Full-time, In-Office

Are you confident, people-focused, and passionate about design and lifestyle products? Join
Hydrofire
and
Helios Fire
— premium brands specializing in fireplaces, outdoor furniture, fire pits, and luxury outdoor living. We're looking for a
Warehouse & Operations controller
who can connect with suppliers and wholesalers, tell our brand story, and drive warehouse distribution with professionalism and enthusiasm.

This role is primarily 
administrative and systems-based
, focusing on accurate stock management, processing orders, coordinating dispatches, and maintaining efficient warehouse workflows. You will support both Helios Outdoor (fire pits, outdoor kitchens, furniture, parasols) and Hydrofire (fireplaces, heating products) by ensuring smooth daily operations, precise inventory control, and seamless communication between the warehouse and our sales, logistics, and customer service teams.

Key Responsibilities

Stock & Inventory Management

• Maintain accurate inventory records in CIN7
   (or similar inventory management systems).
• Track stock movements, incoming shipments, and outgoing orders daily.
• Conduct regular cycle counts and assist with full stocktakes.
• Ensure all products are correctly labelled, stored, and recorded in the system.

Order Processing & Dispatch

• Process sales orders, invoices, and dispatch notes for both Helios Outdoor and Hydrofire.
• Coordinate dispatches with couriers, freight companies, and internal delivery teams.
• Prepare dispatch documentation and ensure customers receive timely updates.
• Monitor delivery schedules and address any delivery or order discrepancies promptly.

Warehouse Administration

• Maintain all warehouse-related records, reports, and documentation.
• Oversee inbound receiving processes, ensuring accurate and timely capturing of all goods received.
• Assist in planning optimal warehouse layout and storage allocation.
• Ensure compliance with internal SOPs, stock-handling procedures, and health & safety requirements.

Operational Coordination

• Communicate with sales, procurement, and logistics teams to ensure smooth workflow and stock availability.
• With the support of the dispatch clerk, complete daily operational tasks.
• Highlight stock shortages, damaged goods, or discrepancies immediately.
• Assist in improving operational processes for efficiency and accuracy.

Team Support

• Work collaboratively with warehouse staff to ensure efficient receiving, packing, and dispatch.
• Provide administrative support where required to help the team meet targets and deadlines.

Qualifications & Experience

• Minimum 2–3 years' experience in warehousing, stock control, or operations admin.
• Strong experience with inventory management systems — 
  CIN7 experience is highly advantageous
  .
• High proficiency in Microsoft Office (especially Excel).
• Strong numerical accuracy, attention to detail, and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to work efficiently in a fast-paced, growing environment.
• Understanding of dispatch, logistics coordination, and basic warehousing processes.

Education

• Matric required.
• A diploma or degree in Business Administration, Logistics, Supply Chain, or related fields is beneficial but not essential.

How to Apply

N.B. - PLEASE COMPLETE THE ASSESSMENT BEFORE SENDING YOUR CV TO BE CONSIDERED FOR THIS ROLE.

If you believe you are the right fit for our fast-growing Helios Outdoor & Hydrofire distribution team in George, please send your CV to 

 with the subject line:
"Warehouse Operations & Admin Controller – George"

We look forward to meeting you.