Fleet Coordinator

POSITION SNAPSHOT

JobReq ID: 54566

Type of work: On site

Type of contract: Open-ended/permanent

Full/Part Time: Full time

Location:

Johannesburg, ZA

About Us
Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a "Bridgestone West" strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.

About The Role
Job Purpose
You will support the efficient administration and management of fleet and bank client billing by ensuring accurate invoice capturing, timely submission, effective follow-up on payments, and compliance with Supa Quick fleet processes. The role aims to minimize payment delays, maintain positive relationships with fleet clients, and support franchisees and Head Office in achieving smooth and consistent fleet operations.

Responsibilities:
Delivers client assistance aimed at implementing and expanding relationship management and retention, as well as providing fleet support including:

• Supporting the maintenance of existing business and operational programs to promote profitable business for both the organization and clients.
• Generating awareness around new available products/services
• Serving as the key customer contact on technical and service-related problems to achieve required product/service performance standards and total customer satisfaction
• Preparing reports focused on customer satisfaction and operational process performance (). Work Environment: Typically, on-site/field in order to ensure a regular presence at the customer's premises

Qualifications & Experience Required
Education, Master, other certification:

• B-com degree or any Finance related qualification

Experience (years):

• 2-5 years in similar position

Technical Skills:

• Basic understanding of fleet operations, billing, and account management
• Familiarity with PO/authorization processes, reconciliations, and payment follow-ups
• Strong organizational and time management skills
• Attention to detail and accuracy
• Good communication skills, both written and verbal
• Ability to work independently and as part of a team

Languages Skills:

• English

Soft/Behavioral Skills:

• Proficient in Microsoft Office (Excel, Word, Outlook).
• SAP

What We Offer
At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive payment; we will provide you:

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.