Sales Engineer

1 day ago

Johannesburg, Gauteng, South Africa Lauds Projects and Procurement Full time US$60 000 - US$120 000 per year

Job Specification: Sales Engineer (Foundry Industry)

Job Title:

Sales Engineer – Foundry Solutions

Department:

Sales / Technical Sales

Reports To:

Regional Sales Director

Location: South Africa Johannesburg

1. Job Purpose

To develop and manage sales of foundry products and technical solutions by providing expert technical support, understanding customer needs, and identifying opportunities for growth.

2. Key Responsibilities

Sales & Business Development

  • Identify, qualify, and pursue new sales opportunities within the foundry sector (ferrous).
  • Manage and grow existing customer accounts through regular visits, relationship building, and solution-driven selling.
  • Achieve or exceed monthly, quarterly, and annual sales targets.

Technical Support

  • Understand customer processes, including melting, molding, coremaking, pouring, cooling, and finishing workflows.
  • Provide troubleshooting support and liaise with internal technical teams to address customer challenges.
  • Conduct trials, product testing, and process audits at customer sites.

Customer Relationship Management

  • Act as the primary point of contact for customers, ensuring high levels of service and satisfaction.
  • Maintain accurate CRM records including visit reports, forecasts, and opportunity tracking.
  • Gather customer feedback to guide product improvements and development.

Market Intelligence

  • Participate in industry events, seminars, trade shows, and technical workshops.

Cross-Functional Collaboration

  • Work closely with R&D, technical services, operations, and product management teams to deliver tailored solutions.
  • Support marketing initiatives such as content development and product launches.

3. Qualifications & Experience

Education

  • Bachelor's Degree in Mechanical Engineering, Metallurgical Engineering, Materials Science, Chemical Engineering, or a related technical field.
  • Additional certifications in foundry technology or casting processes (preferred).

Professional Experience

  • 3–5+ years of technical sales experience in the foundry sector or heavy manufacturing.
  • Hands-on experience with foundry equipment, process chemicals, alloys, refractory systems, or casting technologies.
  • Proven track record in managing customer accounts and achieving sales targets.

4. Skills & Competencies

Technical Skills

  • Strong understanding of ferrous and/or non-ferrous casting processes.
  • Knowledge of molding sands, binders, coatings, metallurgy, or equipment used in melting, coremaking, molding, and finishing.
  • Ability to interpret technical drawings, metallurgical reports, and process specifications.

Commercial Skills

  • Excellent negotiation, pricing, and contract management abilities.
  • Strong presentation and proposal-building skills.
  • Ability to identify customer needs and translate them into solution-oriented offerings.

Soft Skills

  • Strong communication and interpersonal skills.
  • Self-motivated, results-oriented, and able to work independently.
  • Excellent time management and organizational skills.
  • Problem-solving mindset and a customer-first approach.

5. Other Requirements

  • Willingness to travel extensively within assigned territory.
  • Valid driver's license.
  • Ability to work in foundry environments (heat, dust, heavy industrial settings).
  • Proficiency with CRM systems and Microsoft Office suite.

6. Key Performance Indicators (KPIs)

  • Sales revenue vs. target.
  • Number of new accounts developed.
  • Customer retention and satisfaction scores.
  • Successful technical trials and product conversions.
  • Timely reporting and CRM accuracy.
  • Contribution to market intelligence and strategic initiatives.

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