Reaction Supervisor- Durban South

2 weeks ago

Durban, KwaZulu-Natal, South Africa Fidelity Services Group Full time

Main purpose of the job:

To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

Minimum Qualifications and Experience:

  • Matric (Grade 12)
  • Valid Driver's License (minimum 2years)
  • Valid Firearm Competency (Business purposes)
  • PSIRA Registered Grade B with Armed Response
  • Clear Criminal Record
  • Computer Literate (MS Office, advanced Excel, PowerPoint, Email and Internet)

DUTIES:

  • Holding of inspection parades on a daily basis
  • Assess training requirements of shift on a monthly basis
  • Always maintain a high level of discipline on the shift
  • Attend to all disciplinary actions as needed
  • Planning of the shift leave/on a leave chart for each
  • Assist the area manager with interviews of potential candidates for employment as requested
  • Administer time sheets and overtime of personnel on a monthly basis
  • Administer performance bonuses of personnel on a monthly basis
  • Merit assessment of all personnel on a cycle basis
  • Recommending of leave (Annual/sick/compassionate/study as requested
  • General well-being of all personnel at all times
  • Take full control and management over all the Hubs
  • Always ensure the efficient planning and performance of these Hubs
  • Always ensure that these Hubs are fully manned and operated
  • Reporting of availability of vehicles to Area Manager and Fleet Controller on a daily
  • Planning of services, routine maintenance, etc. on an on-going basis
  • Reporting of all defects on vehicles to Fleet Manager/Area Manager on a weekly basis
  • Immediate completion and handing in of all MVA forms
  • Always ensure that the vehicles are clean at every shift
  • Keep control over and recording of all firearms on a daily basis
  • Always ensure that the firearm register is kept up to date

COMPETENCIES

(TECHNICAL & BEHAVIOURAL)

Energy

  • Stress tolerance
  • Safety awareness
  • Initiating action
  • Communication skills
  • Conflict management
  • Continuous learning
  • Customer focus
  • Time management

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