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Executive Assistant

2 weeks ago

Stellenbosch, Western Cape, South Africa Wykco Inc Full time R600 000 - R1 200 000 per year

Strategic Executive Assistant for High-Growth Global Fintech

Wykco operates sophisticated investment platforms serving institutional investors and alternative asset managers worldwide. We're seeking an exceptional Executive Assistant & Operations Specialist to serve as strategic right-hand to the founder, manage complex projects, and ensure operational excellence across our distributed global team.

Key Responsibilities:

  • Founder Strategic Support: Manage founder's calendar, communications, and strategic priorities across multiple time zones and international stakeholder relationships
  • Process Implementation & Management: Design, implement, and optimize business processes across all departments, ensuring scalability and operational efficiency
  • Project Management Excellence: Lead cross-functional projects, coordinate team activities, and ensure timely delivery of strategic initiatives and business objectives
  • Crisis Management & Problem Solving: Take control of complex situations, resolve operational challenges, and fill gaps when team members need support or additional capacity
  • International Travel & Relationship Management: Coordinate and accompany founder on international business trips, manage logistics, and support high-level client and investor meetings
  • Client Services & Stakeholder Management: Provide sophisticated client support for institutional investors, coordinate communications, and manage relationship logistics when needed
  • Team Coordination & Communication: Facilitate communication across distributed team, manage team meetings, and ensure alignment on strategic objectives and operational priorities
  • Compliance & Documentation: Support regulatory compliance activities, maintain corporate documentation, and ensure audit-ready processes across all business functions
  • Business Intelligence & Reporting: Prepare executive reports, performance dashboards, and strategic analysis to support founder decision-making

What Makes This Role Unique:

  • Strategic Partnership: Work directly with founder as trusted advisor and operational extension
  • Global Impact: Support international business development and expansion across multiple markets
  • Diverse Responsibilities: Handle everything from executive support to client services to process management
  • Professional Growth: Gain exposure to sophisticated financial services and alternative investment operations
  • Travel Opportunities: International travel for business development, conferences, and relationship building
  • Leadership Development: Opportunity to eventually manage administrative and operational functions as company scales

Essential Requirements:

  • 3-5+ years executive assistant or operations management experience supporting C-level executives in fast-paced environments
  • Project management expertise with proven track record managing complex, multi-stakeholder initiatives to successful completion
  • Process design and implementation experience with ability to create scalable systems and operational workflows
  • International business experience including travel coordination, cross-cultural communication, and global stakeholder management
  • Client services experience preferably with professional or institutional clients requiring sophisticated service levels
  • Financial services familiarity or experience in professional services, consulting, or complex B2B environments
  • Advanced communication skills in English with ability to represent company professionally to high-level stakeholders

Preferred Qualifications:

  • Executive assistant experience supporting founder/CEO in startup or high-growth company environment
  • Bachelor's degree or equivalent experience in Business Administration, Operations Management, or related field
  • Fintech or financial services background with understanding of investment industry and regulatory requirements
  • Professional certifications in project management, operations, or executive assistance
  • Technology proficiency with advanced skills in productivity software, CRM systems, and business management tools
  • Crisis management experience handling complex operational challenges and stakeholder management

Personal Characteristics:

  • Exceptional organizational skills with ability to manage competing priorities and complex schedules
  • Calm under pressure with proven ability to handle crisis situations and urgent deadlines
  • Proactive problem-solver who anticipates needs and resolves issues before they escalate
  • Cultural adaptability comfortable working with international clients and diverse business environments
  • Discretion and confidentiality essential for handling sensitive business and client information
  • Flexible and adaptable comfortable with changing priorities and evolving startup environment
  • Professional presence suitable for high-level client interactions and representing company interests