Brand Ambassador

5 days ago

Pretoria, Gauteng, South Africa Smollan Full time R120 000 - R180 000 per year

Job Summary:

To provide education on client products and services; driving brand awareness and Lead capture through 1 on 1 SME consumer engagements and well as planned activations on across the informal / general trade sector.

Key Responsibilities and Deliverables:

  • Engaging and generating leads with SME owners and Managers
  • Identify activation opportunities whilst in field
  • Effective implementation of promotions
  • Implement promotions according to client requirements
  • Manage giveaways and branded items on the Gig Rig/ activation
  • Complete reports timeously / accurately
  • Utilization of handheld devices for reporting on customer interaction, feedback, insight and learnings
  • Communicate execution / exceptions to relevant parties and gather feedback
  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
  • Demonstrate consistent application of internal procedures
  • Plan and prioritise, demonstrating abilities to manage competing demands
  • Demonstrate abilities to anticipate and manage change
  • Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
  • Self-growth and continuously develop product knowledge and market trends insights
  • Support field force with data collection and execution

Key Competencies

  • Organizational commitment
  • Teamwork and collaboration
  • Relationship building
  • Agility
  • Performance and results driven
  • Continuous growth & improvement
  • Resilience & stress management
  • Service Excellence
  • Analysis & problem solving
  • Sales orientation
  • Quality and detail excellence
  • Communication

Reporting Structure:

  • Reports to: Area Manager / Supervisor

Minimum Qualifications:

  • Grade 12

Minimum Experience:

  • 1 Year retail and sales experience
  • 1 Year Promotional experience

Minimum Requirements

  • Tech Savvy
  • Smart-phone

Knowledge, Skills & Abilities:

  • Must have a well-groomed and professional appearance
  • Excellent verbal communication skills
  • Competent linguistic skills
  • Strong customer service and interpersonal skills
  • In depth knowledge of relevant promotional product/category
  • Negotiation and selling skills, advantageous to have cross-selling skills
  • Plan and prioritise, demonstrating abilities to manage competing demand
  • Persuasion skills to persuade customers to purchase products or use services
  • Create an amazing experience for all Shoppers/Customers with exemplary custom service

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