Creative Learning

2 days ago

Bloemfontein, Orange Free State, South Africa TalentPop App Full time

Ignite the Next Generation of E-commerce Creative Talent
Are you a passionate expert in
creative marketing
and a gifted
educator
?
TalentPop
is the recognized leader in providing high-performance virtual assistance to the world's fastest-growing E-commerce brands. We are seeking a
Creative Learning & Development Specialist
to design, manage, and deliver the essential training programs that transform great remote talent into
best-in-class creative Virtual Assistants (VAs)
.

This role is for the builder, the coach, and the creative strategist. You won't just facilitate existing modules—you will
own the curriculum
for creative excellence, ensuring our VAs are client-ready masters of Social Media, Email Marketing, and Graphic Design.

Your Strategic Impact: Curriculum Ownership and Delivery

You will be the architect of our creative training pipeline, directly influencing the quality and scalability of our talent pool.

  • Instructional Design & Strategy: Conceptualize, design, and continuously update all training materials (modules, decks, videos, resource libraries) focused on high-demand creative skills to reflect current industry trends and client needs.
  • Skill Mastery Programs: Build and facilitate advanced, hands-on workshops in key marketing disciplines, including Social Media Management, Email Marketing, and Graphic Design.
  • Virtual Onboarding & Assessment: Lead the training and evaluation for all new creative hires, ensuring 100% preparedness for client-facing tasks and setting the benchmark for quality performance.
  • Performance Coaching: Conduct targeted 1:1 and group coaching sessions to diagnose performance gaps and mentor existing VAs toward specialization and advanced skill achievement.
  • Cross-Functional Collaboration: Partner directly with the Operations and Client Success Teams to identify and close critical skills gaps that impact service delivery and client satisfaction.

What You Bring: The Expert Combination

We are seeking a rare blend of creative practitioner and professional trainer, ideally with BPO or remote experience.

  • Training Expertise: 2+ years of formal experience in Learning & Development, instructional design, or corporate training delivery.
  • Creative Proficiency: Proven hands-on experience in Social Media Management, Email Marketing, and/or Graphic Design—you must be able to teach and troubleshoot these skills effectively.
  • Tool Mastery: Deep familiarity with the software VAs rely on (e.g., Canva, Meta Business Suite, Klaviyo, Buffer, Google Workspace).
  • Communication: Exceptional virtual presentation and facilitation skills; ability to simplify complex technical/creative concepts into clear, actionable learning paths.
  • VA/Remote Context: Previous experience as a Virtual Assistant, freelancer, or training talent in a remote/BPO environment is highly desirable.

Our Commitment to You: Perks & Growth

We invest in the people who build our talent. As a remote specialist, you will receive:

  • Competitive salary with annual performance bonuses.
  • Comprehensive health coverage (HMO or monthly stipend).
  • Generous Paid Time Off (PTO) package.
  • Permanent remote work setup.
  • Budget and resources for continuous professional development and certifications.
  • A clear career track to management roles within our L&D department.

Technical Readiness

A professional, reliable home office setup is required, including a stable,
wired internet connection (20 Mbps minimum)
and a dedicated workspace.

If you are ready to design the curriculum and develop the talent that powers the next wave of E-commerce success, apply to join our L&D team today

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