CES Specialist

2 days ago

Boksburg, Gauteng, South Africa Michelin Full time R900 000 - R1 200 000 per year

CES Specialist


KEY EXPECTED ACHIEVEMENTS

  • Definition, steering and realization of field usage / performance studies (end of life tires exam, usage characterization and performance measurement plans, …)
  • Synthesis reports for performance measurement studies (MC tires, field survey) and field usage measurements
  • Quality of customer claims collection (quality of treatment by the sales forces and coherence of collection with the reality, ...)
  • Alert reports sent to Central teams (Risk Analysis)
  • Reports following minor litigation (if delegation and out of AMN)
  • Give advice and technical training for sales force
  • Give advice and technical training for external customers
  • Technical demonstrations during commercial product launch events
  • On-the-job training / tutoring for newcomers C.E.S.

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