CES Specialist

1 day ago

Boksburg, Gauteng, South Africa Michelin Full time R80 000 - R120 000 per year
CES Specialist

KEY EXPECTED ACHIEVEMENTS


•    Definition, steering and realization of field usage / performance studies (end of life tires exam, usage characterization and performance measurement plans, …)


•    Synthesis reports for performance measurement studies (MC tires, field survey) and field usage measurements


•    Quality of customer claims collection (quality of treatment by the sales forces and coherence of collection with the reality, ...)


•    Alert reports sent to Central teams (Risk Analysis)


•    Reports following minor litigation (if delegation and out of AMN)


•    Give advice and technical training for sales force


•    Give advice and technical training for external customers


•    Technical demonstrations during commercial product launch events


•    On-the-job training / tutoring for newcomers C.E.S.

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