medical reporting nurse

Job Description
: Medical Reporting Nurse – Client Services

Job Role:
Medical Reporting Nurse – Client Services

Reports To:
Clinical Operations Manager

Banding:
Band 2

Location & Term:
Cape Town, Newlands (In Office)

Salary:
R41200

About the Company

Founded in 2017, Medi2Data powers access to consented and curated medical data through cutting-edge technology and specialist services. We streamline and digitise the secure exchange of medical information, supporting GP practices, instructing parties, and patients. By addressing challenges on both the demand (Client Services) and supply (Primary Care Services) sides of the ecosystem, we enable faster, more efficient, and compliant medical data transactions. We are transforming how medical data is accessed and managed in the digital age.

This role sits within our Client Services division, supporting enterprise clients in obtaining consented and accurate medical evidence with market-leading turnaround times. Through the use of advanced technology and AI-driven insights, we facilitate the fast and secure delivery of medical data, helping clients interpret and leverage this information to streamline decision-making and enhance operational efficiency.

Job Overview

The Clinical Reviewer supports the delivery of compliant, accurate, and timely medical reports through electronic review and sign-off. Working across a range of report types, you will play a key role in ensuring data security, safeguarding, and quality assurance within Medi2Data's client reporting process.

Key Responsibilities

• Conduct electronic clinical review and sign-off of reports including SARs, insurance, DWP, MOD, legal aid, court, police, occupational health, and others.
• Ensure accuracy and legal compliance across demographics, medications, consultations, immunisations, and uploaded documentation.
• Apply appropriate redaction in accordance with legal consent and report type.
• Prioritise tasks based on SLAs and urgency, ensuring timely sign-off of reports.
• Escalate concerns or issues to the Clinical Operations Manager to support safety and compliance.
• Support the incident management process, including identification, reporting, and learning.
• Contribute to the clinical risk register by identifying and mitigating risks.
• Participate in Clinical Forum activity by contributing to updates on clinical governance, safeguarding, data management, audit and professional standards.
• Proactively develop Knowledge Base articles and guidance that support high-quality clinical delivery.

Key Relationships

• Clinical Operations Manager (line manager)
• Clinical Forum members and clinical colleagues
• Operations Manager(s) and divisional teams
• Data, Governance and Technology teams as needed

Person Specification

• Diploma in Nursing (essential), Bachelor's Degree in Nursing (preferred)
• Registered with South African Nursing Council (SANC)
• UK-recognised clinical qualification(s)
• IT literate and confident using digital tools and secure systems
• Strong understanding of data protection and clinical record review
• Previous experience in medical reporting, audits, or document verification preferred

Core Competencies

• Accountability
• Attention to Detail
• Effective Communication
• Customer Service
• Planning & Prioritisation
• Problem Solving
• Initiative
• Adaptability
• Continuous Improvement
• Collaboration

Technical Competencies

• Data Handling / Information Management: Accurately manages, records, and shares data in line with company policy and privacy regulations
• Digital Competence: Uses digital tools confidently to manage tasks, collaborate, and communicate
• Process Adherence: Follows established operational processes and identifies gaps or issues
• Technical Literacy: Understands and navigates internal systems and platforms used for coordination and reporting

Clinical Competencies

· Clinical Judgement : Applies appropriate clinical judgement to assess the content and quality of medical records

· Confidentiality & Safeguarding Awareness : Protects sensitive patient information and understands safeguarding protocols

· Clinical Risk Identification : Recognises and reports clinical or compliance risks in documentation

· Clinical Governance Contribution : Supports safe, effective and improving clinical practice

Success Measures

• Accuracy and timeliness of report sign-off
• Compliance with redaction and consent standards
• Contribution to clinical governance and knowledge sharing
• Active participation in risk and incident management
• Alignment with Medi2Data values and team culture

Equal Opportunities

Medi2Data is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of gender, race, age, disability, religion, or background.

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