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Specialist Service Advisor

2 weeks ago

Sandton, Gauteng, South Africa Motus Full time R90 000 - R120 000 per year

Job Title: Specialist Service Advisor

Location: Hyundai Sandton

Job Summary:

We are seeking a highly skilled and experienced Specialist Service Advisor to join our team. This individual will be responsible for providing expert advice and guidance to customers on the maintenance and repair of specialized equipment or machinery. The Specialist Service Advisor will also coordinate with technicians to ensure that repairs are completed efficiently and accurately.

Key Responsibilities:

  • Provide expert advice and guidance to customers on the maintenance and repair of specialized equipment or machinery
  • Assess customer needs and recommend appropriate repair and maintenance services
  • Coordinate with technicians to schedule and prioritize repairs
  • Ensure that repairs are completed efficiently and accurately
  • Maintain accurate records of customer interactions and service requests
  • Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty
  • Stay up-to-date on industry trends and new technologies related to specialized equipment or machinery

Qualifications:

  • High school diploma or equivalent required; technical degree or certification preferred
  • 3+ years of experience in a similar role, preferably in a specialized automative industry
  • Strong technical knowledge and expertise in the maintenance and repair of specialized equipment
  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Flexibility to adapt to changing priorities and work under pressure

If you meet the qualifications and are passionate about providing top-notch service to customers, we encourage you to apply for the Specialist Service Advisor position. Join our team and help us deliver exceptional service and support to our valued customers.