IT Technician
7 days ago
for application
Closing Date:
Key Responsibilities & Performance Areas:
- Install and maintain computer systems and networks to ensure top functionality
- Set up and configure workstations with computers and necessary peripherals (routers, printers, etc.)
- Check computer hardware (drives, keyboards, mice) for optimal operation
- Install and configure software and functions according to specifications
- Develop and maintain local area networks, optimising for speed and reliability
- Ensure the security and privacy of networks and computer systems
- Organise and schedule upgrades and regular maintenance with minimal disruption
- Provide guidance and training to users on software and hardware usage
- Troubleshoot and resolve technical issues (hardware and software repairs, debugging, etc.)
- Maintain detailed records/logs of repairs, fixes, and maintenance
- Identify shortages of IT/computer equipment and place necessary orders
- Support the design and implementation of workstation services and IT systems as needed
- Understand key IT concepts—reliability, availability, scalability, storage, security, and systems management
- Communicate effectively with staff and users, providing excellent support and guidance
- Perform other IT-related duties as assigned by the Head of IT/Management
Qualifications, experience and skills
- Matric/Grade 12
- A+ or equivalent
- N+ or equivalent
- ITIL Foundation is advantageous
- Further qualification in Computer Science, Engineering, or related field
- CompTIA A+, Microsoft Certified IT Professional, or similar industry certifications
- Proven experience in an IT Technician or relevant position
- Experience working in complex IT infrastructure environments is advantageous
- Clear criminal record
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