Customer Service Agent

Role Purpose The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience. This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline company...

Job Title: Customer Service AgentLocation: Cape TownHire Resolve's client is seeking a Customer Service Agent to join their Sales department team in Cape Town Your efforts will directly contribute to the overall customer experience and the smooth operation of the company's shipping processes.Requirements:In possession of an appropriate tertiary qualification...

About the CompanyCarrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally.About the Role:Be the human connection behind every beautiful purchase. As a...

Calling all travel enthusiasts with outstanding customer service Are you fluent in German and English, eager to assist travellers planning their dream vacations, and passionate about ensuring unforgettable experiences? If you're ready to be part of a dynamic team in Cape Town, South Africa, join a leading travel company as a German speaking Customer...

Company DescriptionAt Cape Solutions UK, we provide smart, flexible outsourced sales, customer service, and support solutions with UK-led quality and global delivery. Our teams, based in South Africa and managed from the UK, bring cost-effective, performance-driven support across various industries. By offering fully trained and industry-aware teams, we...

We are seeking a dedicated and fluent German-speaking Customer Service Agent to join our team. The ideal candidate will be responsible for providing excellent customer support and managing the client onboarding process. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks simultaneously.Key...

Job DescriptionCARE Specialist: The primary role of the job is to advocate world-class customer experience to front-liners and support members of the account. The job focuses on coaching and training customer experience soft skills essential in enabling our front-liners connect better with customers and demonstrate overall excellent call handling. The job...

Job DescriptionAs a Senior Operations Manager, you will be responsible for achieving business objectives by ensuring operational targets are met in line with Service Level Agreements (SLAs).Your role will include leading and developing a high-performing team, maintaining strong client relationships, and ensuring adherence to company policies and procedures....

Job DescriptionDemonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on trackAchieve high call quality, meet compliance standards whilst delivering against agreed collections performance metrics Fully assess the customers circumstances...

Customer Support AgentJoin a High-Growth Fintech Start-Up Powering Global PaymentsClaremont, Cape Town | R R15 000 | Shift-Based (7am - 3pm, 3pm - 12am)About Our ClientOur client is a dynamic South African fintech company providing secure and seamless online payment solutions across diverse industries such as e-commerce and iGaming. With a focus on...