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Mascor Fuel: Branch Manager

2 weeks ago


Komatipoort, Mpumalanga, South Africa Plennegy (Pty) Ltd. Full time R250 000 - R450 000 per year

Mascor Fuel (Pty) Ltd is a Company consisting of franchised Fuel divisions throughout KZN and in Mpumalanga. In some areas, the fuel station also has a convenience store, take-away or mini market store offering customers a one-stop solution. We offer professional and high-quality service and customer service standards.

Mascor Fuel (Pty) Ltd t/a Astron Energy Komatipoort is currently looking for a Branch Manager at their fuel site to manage, direct, promote, and coordinate the driveway and c-store.

RESPONSIBILITIES:

  • Manage the recruiting of, recommending for hire, and training candidates for employment.
  • Motivate, encourage, and challenge all employees to increase turn over and market share for the business.
  • Responsible for Performance management.
  • Ensure transparency and accountability.
  • Establishing a good rapport with new and existing clients in the area.
  • Manage all Labour & employee related issues.
  • Report on employee performance.
  • Enforce Code of Good practice.
  • Enforce operating procedures, service delivery, company policies.
  • Conduct regular meetings with employees to identify any challenges.
  • Compile budgets for each subdivision.
  • Be aware and involved in all responsibilities for all supervisors, ensuring capability to perform all their duties and knowledge of the sub systems.
  • Identify, evaluate, and manage strategic risks and opportunities.
  • Ensure compliance with industry policies and procedures.
  • Increase the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies, and capturing growth opportunities.
  • Maintain fruitful relationships with current customers and establish good relationships with new ones.
  • Develop and oversee sales and marketing strategies.
  • Manage daily operations, especially customer service and finance activities, and make improvements as needed.
  • Continuously increase the company footprint.
  • Manage all procurement. New products. Price sensitive products.
  • Act as the liaison when Upgrading Franchises, New Ventures & building improvements.
  • Sub systems to be checked and verified.
  • Merchandising to be checked daily.
  • Vendor policies to be adhered to.
  • Plan and execute marketing, advertising & competitions. In House & external.
  • Manage profit margins on all products.
  • Manage inventory levels including waste, shortages & shrinkage.
  • Report on net profit, sales & inventory control. Selling stats and order patterns.
  • Manage monthly documentation and balancing of sub systems to Equip.
  • Verify expenses versus budget daily.
  • Plan, co-ordinate & control purchases, sales, and margins.
  • Liaise with Head Office, Suppliers, and the local Community on a regular basis.
  • Build and maintain a service excellence relationship with current and new customers.
  • Oversee customer accounts and ensure updated accounts are reconciled.
  • Manage the upkeep of Company properties.
  • Verify and manage utility accounts.
  • Verify and manage all Company assets ensuring excellent maintenance and upkeep thereof.
  • Maintain brand image as well as company image.
  • Adhere to Franchise standards.

REQUIREMENTS:

  • Min: Grade 12
  • Ideal: Diploma in business management

EXPERIENCE:

  • 5 – 10 years' experience in the fuel & convenience store industry.
  • Knowledge of MS Office and databases.
  • Knowledge of driveway operations.
  • Knowledge of shift work.

SKILLS:

  • Self-motivated.
  • Interpersonal skills – ability to communicate with staff and customers.
  • Planning skills – align the Driveway/C-store to the Mascor/Astron Energy/Freshstop vision & mission.
  • Numeracy skills.
  • Time management.
  • Ability to work under pressure.
  • Ability to supervise staff.
  • Flexible in assignments, working hours and tasks.
  • Customer skills.