Systems Analyst

19 hours ago

Cape Town, Western Cape, South Africa Jakes Gerwel Fellowship Full time US$60 000 - US$120 000 per year
Purpose of Role

The Systems Analyst is responsible for managing and improving organisational systems under the strategic direction of the Head of Operations. This includes maintaining and optimising existing platforms (Asana, SharePoint, Salesforce, Slack), leading system improvement initiatives, and supporting the implementation of new tools such as a Learning Management System (LMS). The role ensures systems are integrated, user-friendly, and aligned with operational needs, while also supporting IT enablement through liaison with outsourced tech support.

Objectives of Role

Systems Integration & Improvement

  • Design and document cross-platform workflows and integrations.
  • Ensure interoperability between Asana, SharePoint, Salesforce, Slack, and other tools.
  • Identify inefficiencies and lead implementation of system improvements.
  • Investigate and lead implementation of new systems such as an LMS for programme participants.
  • Lead the investigation and potential adoption of AI-enabled tools and features to enhance system workflows, automation, and user experience.

Collaboration & Support

  • Collaborate with BI and M&E to align data flows and reporting needs.
  • Support divisions and programmes with their system needs.
  • Support change management and user adoption of systems, tools, and processes.
  • Provide user support and training as needed.

Salesforce Administration

  • Manage basic Salesforce administration tasks.
  • Liaise with external support for complex Salesforce tasks and integrations.

Security, Documentation & Compliance

  • Maintain system documentation and standard operating procedures.
  • Support IT compliance within the organisation.
  • Apply security best practices to architectural designs, including data privacy, access control, and secure integration.
  • Collaborate with Information Security teams to align with internal and regulatory security frameworks.
  • Support audits and risk assessments for IT solutions.

IT Enablement & Vendor Liaison

  • Support IT enablement, which includes liaising with the tech support team (monitor helpdesk reports, escalate issues as required, monitor SLAs).
  • Oversee device access for staff and reconcile the IT asset register with Finance records.
Experience and Qualifications

Education:

  • Bachelor's degree in Information Systems, Business Administration or related field (or equivalent experience)

Experience:

  • Proven experience with Asana and Microsoft 365
  • Exposure to Salesforce and LMS platforms (e.g., Moodle) is advantageous

Skills:

  • Proficiency in Asana and Microsoft 365 (Teams, SharePoint, Outlook, Excel, etc.)
  • Familiarity with Salesforce (preferred but not essential)
  • Systems integration and workflow mapping
  • Basic data literacy and reporting alignment
  • Documentation and SOP development
  • IT asset tracking and vendor liaison
Competencies
  • Analytical thinking and problem-solving.
  • Cross-functional collaboration and stakeholder engagement.
  • Initiative and ownership of execution.
  • Adaptability to evolving systems and tools.
  • Attention to detail and compliance awareness.
  • Service orientation and responsiveness.

  • Systems Analyst

    1 week ago

    Cape Town, Western Cape, South Africa DLK Group Full time R80 000 - R120 000 per year

    Job DescriptionThe role of the Systems Analyst encompasses many activities including (but not limited to): Developing functional and technical specifications to meet the business needs of clients;Perform System analysis for new and existing systems;Constructing programs including coding, testing and debugging;Collaborating with teams to troubleshoot and...

  • System Analyst

    1 week ago

    Cape Town, Western Cape, South Africa e34d9ba6-fdfc-4677-bdbe-ea519b895e4e Full time R250 000 - R500 000 per year

    Systems AnalystDescription:Mariner Investment Bank is expanding its Information Systems Team in Cape Town. We are looking for a Systems Analyst who is quick to learn and eager to contribute to the team. We pride ourselves on being a team focused on quality results and reporting, problem solving, and humility. The candidate needs to be comfortable...

  • Systems Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Jakes Gerwel Fellowship Full time R250 000 - R500 000 per year

    The Systems Analyst is responsible for managing and improving organisational systems under the strategic direction of the Head of Operations. This includes maintaining and optimising existing platforms (Asana, SharePoint, Salesforce, Slack), leading system improvement initiatives, and supporting the implementation of new tools such as a Learning Management...

  • Systems Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa iLaunch Full time R250 000 - R500 000 per year

    Developing functional and technical specifications to met the business needs of clientsPerform Systems Analysis for new and existing systemsConstructing programs including coding, testing and debuggingPreparing business cases and conducting an initial risk assessmentResponsible for solution assessments and validationTertiary Qualification2 - 6 Years...

  • System Analyst

    3 days ago

    Cape Town, Western Cape, South Africa Weplace Full time R900 000 - R1 200 000 per year

    Our client, a leading financial services organisation, is looking for a System Analyst to join their team. Title: System AnalystJob description:You will be a technologist working closely with the Investment Management Team. You will be responsible for the support, configuration and health of the systems that are used in that environment. This will include...

  • Systems Analyst Internship

    2 weeks ago

    Cape Town, Western Cape, South Africa Pepkor Payments & Lending Full time R104 000 - R312 000 per year

    Kickstart your career at Pepkor Payments and Lending We are looking for Systems Analyst Interns to join our dynamic Technology team. This internship offers you the opportunity to gain practical experience in analysing business requirements, designing system solutions, and bridging the gap between business and technology—while working alongside seasoned IT...

  • Business Systems Analyst

    3 days ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time R250 000 - R500 000 per year

    Job Title: Business Systems AnalystHire Resolves client is seeking a knowledgeable and detail-oriented Business Systems Analyst to join their team in Cape Town, Western Cape. The ideal candidate will be responsible for analysing business processes, systems, and technologies to identify areas for improvement and recommend solutions. They will work closely...

  • Business Systems Analyst

    3 days ago

    Cape Town, Western Cape, South Africa Icg Medical Full time R900 000 - R1 200 000 per year

    Job Description Job Description: Business System Analyst Location: Bellville, Cape Town Type: Full-time on-siteAbout ICG Medical:ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialities), midwives and home care/healthcare workers. Our company vision is to improve patient care. The DNA make up of our business stems from...

  • Business Systems Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Tillo Full time R500 000 - R1 200 000 per year

    Who we're looking for: Someone from an analytical background with excellent communication and stakeholder management skills. The challenge: Understand a growing and complex data landscape and how data flows between different applications, delivering insight that drives growth, efficiency, and resilience.Where you'll work: This role will be based in Cape...

  • Rating/Claims Systems Analyst Senior

    1 week ago

    Cape Town, Western Cape, South Africa Elevance Health Full time R250 000 - R500 000 per year

    Anticipated End Date: Position Title:Rating/Claims Systems Analyst SeniorJob Description:Rating/Claims Systems Analyst SeniorHybrid 1: This role requires associates to be in-office 1 - 2  days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured...