Store Manager

2 days ago

Bloemfontein, Orange Free State, South Africa The Foschini Group Full time R250 000 - R400 000 per year
Description

Key Responsibilities:  

  • Driving turnover to ensure the achievement of targets.
  • Controlling expenses.
  • Managing stock losses to ensure shrinkage is in line with the Company standard. 
  • People management, including recruitment, development of staff, employee relations, performance management.
  • Executing in-store merchandising strategy and standards. 
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Qualifications & Experience: 

  • A Matric certificate. 
  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

  • Builds Customer Loyalty.
  • Customer Service Delivery.
  • Customer Value Management.
  • Customer-Focused Approach.
  • Effectively Presents Solutions.
  • Initiates Compelling Sales Conversations.
  • Knows the Buying Influences.
  • Leverages Digital Communications with Customers.
  • Manages Resistance.
  • Managing the Sales Process.
  • Navigates Customer Challenges.
  • Negotiation & Selling.
  • Planning & Organizing.
  • Policy & procedures.
  • Strategic Sales Planning.
  • Leadership.

Behaviors:

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
 

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