Current jobs related to Patient Access Representative I - Pretoria, Gauteng - Mindful Care

  • Associate, Global Markets

    3 days ago

    Pretoria, Gauteng, South Africa Clinton Health Access Initiative Full time R500 000 - R1 200 000 per year

    OverviewThe Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.CHAI was founded in 2002 in...

  • Jnr Medical Billing Representative

    2 weeks ago

    Pretoria, Gauteng, South Africa ISTA Personnel Solutions Full time R250 000 - R400 000 per year

    ISTA Personnel Solutions SA is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based organizations. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.We are hiringOur...

  • Project Lead

    3 days ago

    Pretoria, Gauteng, South Africa SolarAfrica Energy Full time R1 500 000 - R2 500 000 per year

    Responsible for leading the execution and delivery of utility-scale renewable energy projects (100MW+), driving performance across engineering, procurement, construction, commissioning, grid compliance to achieve timely, on-budget, and high-quality outcomes.Position of the job in the organisation:The Project Lead will report directly to the Project...

  • Registered Nurse

    1 week ago

    Pretoria, Gauteng, South Africa St. Luke's Health System Full time R450 000 - R550 000 per year

    OverviewAt St. Luke's, our dedicated team of Registered Nurses are critical in providing exceptional, patient-centered care. We strive to foster an environment that embraces our employees' unique strengths, experiences and perspectives which ultimately drives our exceptional, patient-centered care. We are currently hiring for a Full-Time (0.9 FTE) Registered...

  • A leading virtual healthcare company is hiring a Financial Controller

    2 weeks ago

    Pretoria, Gauteng, South Africa CareerWeb Full time R1 500 000 - R2 500 000 per year

    About the CompanyWe are a fast-growing virtual healthcare / digital company committed to providing accessible, high-quality medical care through digital platforms. We deliver care via video, voice, chat, and messaging; we serve patients, providers, and partners remotely. Our mission is to innovate healthcare delivery, streamline patient access, and maintain...

  • Field Sales and Strategic Account Sales Representative

    5 days ago

    Pretoria, Gauteng, South Africa Bayer Full time R500 000 - R1 500 000 per year

     Field Sales and Strategic Account Sales Representative      Job Purpose:To achieve budget sales and profitability results through the effective roll out of strategies for Retail / IDP Pharmacies andPharmacy groups, in line with the Bayer Consumer strategyDevelop and implement plans to assist customers to grow and achieve sales targets.Ensure maximum...

  • Sales Representative

    1 week ago

    Pretoria, Gauteng, South Africa The HEINEKEN Company Full time R250 000 - R500 000 per year

    We Go Places How about you?Job Grade: 08Location: PretoriaFunction: CommerceSub Function: Commerce - Sales - On TradeType of Contract: PermanentReference Number: 148181Closing Date: 30/11/2025Purpose of the PositionTo sell and promote the Heineken Beverages Brand portfolio to customers within a specific geographical area, by creating brand awareness and...

  • Electrical Design Engineer

    3 days ago

    Pretoria, Gauteng, South Africa Interdot Solutions Full time R250 000 - R400 000 per year

    Electrical Design Engineer PretoriaENVIRONMENT:An Electrical Design Engineer with critical attention to detail who can work in a pressure-driven environment handling multiple priorities is sought by a fast-paced Protective Mobility service in Pretoria. Your role will include Medium and Heavy-duty trucks (4x4, 6x6, and 8x8 vehicles with high mobility and...

  • Digital Health Strategy Advisor

    1 week ago

    Pretoria, Gauteng, South Africa NTU International AS Full time R900 000 - R1 200 000 per year

    NTU International A/Sis leading a consortium for the implementation of the EU funded project called:Technical Assistance to Africa CDC - Accelerating Digital Health Transformation in Africa - TEI Digital healthand is searching for experts to support the core team during the implementation of this project.Theoverall objectiveof this assignment is to...

  • Senior Sales Executive

    1 week ago

    Pretoria, Gauteng, South Africa 0c4c9d60-bf76-480d-9de7-248508f98d3c Full time R250 000 - R500 000 per year

    Company DescriptionSouth African Medical Services, established in 2005, is a level one B/BBE distributor of high-quality medical supplies and devices catering exclusively to the South African healthcare industry. The company is dedicated to offering world-class medical products and solutions to enhance patient care across the country. With years of...

Patient Access Representative I

2 weeks ago

Pretoria, Gauteng, South Africa Mindful Care Full time R180 000 - R240 000 per year

The Opportunity

The Patient Service Representative is responsible for assisting all patients via phone and answering all questions related to Mindful Care while exemplifying excellent customer service skills. You will play a critical role in strengthening relationships with patients and connecting them to treatment. This role requires a passion for helping others and to be able to support and advocate for the best possible patient service we can provide.

Responsibilities

  • Answering all incoming calls as the first point of contact for all Mindful Cares callers including new patients, existing patients, and patent inquiries and scheduling. Directing to the appropriate line if an escalation is needed.
  • Understanding of Mindful Care Serviceswhat's within our treatment capacity
  • Assist with questions regarding the policies for receiving paperwork and what documentation we're able to provide
  • Reviewing/collecting payments, patient balances, and sending payment links. Handle basic inquiries related to billing, escalating detailed billing issues to relevant departments.
  • Provide Tech Support with patient portal, zoom links and registration process
  • Facility experts to provide location information as needed

Candidate Profile

  • High school diploma or equivalent required
  • Experience in a call center environment; previous experience in healthcare is preferred
  • Prior customer service experience, medical or mental health practices preferred
  • Excellent interpersonal skills and professional manner
  • Strong verbal and written communication skills

  • Ability to schedule appointments depending on the patient needs

  • Must be well organized and attentive to details

  • Must have access to high speed internet
  • Must be able to multi-task and prioritize work in a fast-paced work environment
  • Must have strong computer proficiency
  • Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Position TypeSchedule

  • Type: Contract Full-time
  • Schedule: Monday - Friday 8am - 5pm or 11am - 8pm EST
  • Remote

Compensation

The pay rate for this position is $4/hr. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.