Data Analyst

1 day ago

Johannesburg, Gauteng, South Africa Nedbank Full time R250 000 - R500 000 per year

*Data Analyst (Collections MI Reporting Analyst)
Title:*
Data Analyst (Collections MI Reporting Analyst)

Requisition:
142934

Location:
Sandton

Closing Date:
20 November 2025

Specialist Recruiter: William Mtsweni

Job Family
Risk, Audit and Compliance

Career Stream
Auditing

Leadership Pipeline
Manage Self: Professional

Job Purpose
To support the Collections team by ensuring accurate and timely reporting, documenting reporting processes, managing exception reports, validating strategy effectiveness of post-deployment, and enabling teams to interpret and act on MI outputs. The role also supports change management for new reports and handles ad hoc reporting requests.

*Job Responsibilities
Reporting & Data Management*

  • Assist with requirements for the development and maintenance of collections performance reports and dashboards.
  • Ensure accuracy and consistency of data across all reporting outputs.
  • Validate logic used in MI reports.

Process Documentation

  • Document end-to-end reporting processes, including data inputs, transformation logic, and output formats.
  • Maintain a central repository of reporting documentation for audit and governance purposes.
  • Collaborate with MI and operational teams to ensure documentation is kept up to date.

Exception Report Management

  • Identify and investigate anomalies or exceptions in reporting outputs.
  • Work with relevant teams to resolve data issues and prevent recurrence.
  • Maintain logs of exceptions and resolutions for governance and audit purposes.

Stakeholder Engagement

  • Liaise with MI, Credit Risk, and Operations teams to ensure reporting meets business needs.

Upskilling & Change Management

  • Upskill operational and strategy teams on how to interpret and use MI reports effectively.
  • Lead change management efforts for the rollout of new reports and reporting logic.
  • Develop training materials and conduct walkthroughs for new reporting tools.

Ad Hoc Reporting

  • Respond to ad hoc data and reporting requests from stakeholders.
  • Ensure quick turnaround while maintaining data integrity and clarity.
  • Support decision-making with tailored insights and custom reporting.

Strategy Validation & MI Mapping

  • Assess whether deployed strategies in Debt Manager are performing as intended.
  • Track post-deployment performance using defined metrics and feedback loops.
  • Map and define MI reporting requirements for any new or changed strategies.
  • Ensure MI outputs reflect updated strategy logic and performance indicators.

Essential Qualifications - NQF Level

  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

  • Bachelor's degree in Statistics, Informatics, Finance, Mathematics, or related field.

Minimum Experience Level

  • 2–4 years experience in MI reporting, data analysis, or collections analytics.
  • Strong proficiency in SQL, SAS, Excel, and reporting tools (e.g., Power BI, Tableau).
  • Experience in documenting reporting processes and managing exceptions is essential.
  • Exposure to Debt Manager (DM) or similar collections systems is advantageous.

*Technical / Professional Knowledge*

  • Data analysis
  • Governance, Risk and Controls
  • Nedbank policies and procedures
  • Nedbank vision and strategy
  • Principles of project management
  • Relevant Nedbank product knowledge
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Institute of Internal Auditors standards

Behavioural Competencies

  • Applied Learning
  • Collaborating
  • Decision Making
  • Work Standards
  • Managing Work
  • Technical/Professional Knowledge and Skills

Please contact the Nedbank Recruiting Team

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