admin manager
2 days ago
- Manage the Admin Department and processes with regards to non-releases
- Manage the Credit Control queries
- Manage Case Manager updates and escalations for Medical Aids
- Ensure accurate ICD 10 and CPT Coding
- Analysis of Billing errors
- Managing Fixed Fee Contracts with Medical Aids
- Management of staff
- Daily and Monthly reporting to Hospital Manager and Head Office regarding Admin stats
- Month end finalisation of files
- Private patients' quotations, Financial Risk Management and daily banking
Auditing of Hospital folder greater than 10K
Auditing coding on claims and checking if co-morbidities have been captured
- Auditing of clinical data submitted to the Medical funder / aid / institute
- Ensuring that the high cost medication process has been followed
- Responsible for the security and accuracy of the patient records
- Liaise with the relevant stakeholders regarding claims, billings etc. and ensure that all claims / queries have been actioned by the relevant staff members within the Department
- Oversee and streamline the billing processes
- Plan and implement quality assurance for all billing and case management processes
- Conduct routine staff meetings regarding billing planning and implementations
- Assist in standardising the methods in which work will be accomplished
- Ensure that the activities of the billing operations are conducted in a manner that is consistent with overall department protocol and follow Melomed healthcare regulations, guidelines and requirements, review departmental procedures and evaluate the effectiveness of personnel
- Understand and remain updated with current coding and billing regulations, compliance requirements and scheme rules changes / requirements
- Provide, oversee, and/or coordinate the provision of training for new and existing staff on applicable operating policies, protocols, systems and procedures, standards, and techniques
- Checking of daily reports
- Ward report – ensure all patients are allocated to a Case Manager and updated accordingly
- Non–Release - ensure all discharge folders are received
- Medikredit Control Panel - ensure all claims are accurate and submitted accordingly
- Checking daily Theatre slates
- Follow up on daily, weekly and monthly queries
Assist staff members with escalation of claims, queries, billings and LOM requests
Grade 12
- An applicable tertiary qualification will be an advantage
- A minimum 3 – 5 years Management or Supervisory experience
- Knowledge of ICD 10 and CPT Coding
- Knowledge of Medical Aid Rules and Fixed Fee Contracts with Funders
- In depth knowledge and understanding of Private Hospital Billings guidelines
- General accounting knowledge and financial skills
- Ability to work well under pressure and function independently
- Excellent computer skills
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