Reservations Support Consultant

1 week ago


Port Shepstone, KwaZulu-Natal, South Africa Beekman Group Full time R150 000 - R250 000 per year

The successful candidate will be responsible for effectively coordinating all administrative work for the Reservations department and dealing with all the queries within this department as well as providing weekly and monthly sales and department reporting.

Key Competencies & Personal Attributes:

  • Provides monthly and weekly reports of all sales transactions
  • Assists team leaders and guides with all correspondence and points
  • Liaise with Head Office on a daily basis with all correspondence queries
  • Is able to demonstrate sound administration skills and using own initiative
  • Has high level of computer literacy and experience in using MS Outlook, Word, Power point and Excel or system used in the department
  • Has good grammar and communication skills
  • Understands the importance of responding to all e-mail correspondence within stipulated business rules and time frames
  • Adherence to the department SLA's
  • To be able to complete comment cards
  • Service the department's correspondence hunt line and web support for members
  • Assist the department with inbound when call volumes escalate
  • Ability to co-ordinate all data and generate reports accurately according to deadlines
  • Key Account Clients: Enquiries, Bookings, Cancellations, Refunds, Support Enquires and Escalations for site updates, including STO / Travel Agents and OTA's
  • Group Bookings Support
  • Matric
  • Minimum of 2 years relevant experience, in a travel services environment
  • Highly computer literate
  • Above average Microsoft Excel skills
  • Excellent interpersonal skills
  • Excellent communication skills, both verbal and written
  • Strong attention to detail
  • Self-motivated
  • Ability to work under extreme pressure
  • Ability to work with multiple tasks simultaneously
  • Good administrative and planning skills
  • Ability to work independently, and as part of a team
  • Commitment to delivering service that exceeds our customer's expectations.
  • The successful candidate will be required to work shifts, including Saturdays.

Only shortlisted candidates will be contacted.

South Africa's leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Head Office in Port Shepstone. In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.

Ref# 24/10



  • Port Shepstone, KwaZulu-Natal, South Africa Beekman Group Full time R180 000 - R250 000 per year

    We are looking for self-driven, sales-oriented Reservations Consultant to assist our Members with their booking needs. You will provide various planning and booking services, including answering customers' queries, making travel suggestions. Handling queries via phone, email, social media and/or face-to-face consultation as well as attending to assigned...


  • Port Shepstone, KwaZulu-Natal, South Africa The Beekman Group Full time R180 000 - R250 000 per year

    Port Shepstone – KwaZulu Natal – South AfricaThe successful candidate will be responsible for effectively coordinating all administrative work for the Reservations department and dealing with all the queries within this department as well as providing weekly and monthly sales and department reporting.Key Competencies & Personal AttributesProvides monthly...


  • Port Shepstone, KwaZulu-Natal, South Africa The Beekman Group Full time R180 000 - R250 000 per year

    Port Shepstone – KwaZulu Natal – South AfricaWe are looking for self-driven, sales-oriented Reservations Consultant to assist our Members with their booking needs. You will provide various planning and booking services, including answering customers' queries, making travel suggestions. Handling queries via phone, email, social media and/or face-to-face...


  • Port Shepstone, KwaZulu-Natal, South Africa Fidelity Services Group Full time R80 000 - R120 000 per year

    FCS - BOX ROOM OPERATORReporting to the Operations ManagerThe above position is vacant at our Port Shepstone Branch. The overall purpose of this position is to distribute and receive consignmentsMinimum Requirements:Clear criminal recordPSIRA accredited with a minimum Grade C qualification (advantageous)At least 1 years' experience in security industry or...


  • Port Shepstone, KwaZulu-Natal, South Africa Maternal Adolescent and Child Health Institute Full time R1 200 000 - R1 800 000 per year

    Maternal, Adolescent & Child Health Institute NPC, (MatCH) is a non-profit organisation supporting public sector health services. MatCH implements donor funded projects to improve HIV and TB outcomes through providing technical assistance and direct service delivery support. MatCH is looking for a suitably qualified candidate to fill the following position...


  • Port Shepstone, KwaZulu-Natal, South Africa Maternal Adolescent and Child Health Institute Full time R90 000 - R120 000 per year

    Maternal, Adolescent & Child Health Institute NPC, (MatCH) is a non-profit organisation supporting public sector health services. MatCH implements donor funded projects to improve HIV and TB outcomes through providing technical assistance and direct service delivery support. MatCH is looking for a suitably qualified candidate to fill the following position...


  • Port Shepstone, KwaZulu-Natal, South Africa Sanlam Group Full time R250 000 - R500 000 per year

    Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral...


  • Port Shepstone, South Africa The Beekman Group Full time

    A leading leisure sector company in Port Shepstone is seeking a dynamic Reservations Outbound Consultant. This role involves building member relationships, achieving sales targets, and conducting consultations. The ideal candidate will have at least 3 years of call centre experience, excellent communication skills, and the ability to work under pressure....


  • Port Shepstone, South Africa The Beekman Group Full time

    Overview We are seeking a dynamic Reservations Outbound Consultant who thrives on building strong member relationships and achieving sales and booking targets. Your consultative sales approach will help members maximise the value of their holiday ownership by driving engagement and guiding them to suitable options within the Beekman Group portfolio. Key...


  • Port Shepstone, South Africa Beekman Group Full time

    Key Performance Areas: - Provides monthly and weekly reports of all sales transactions - Assists team leaders and guides with all correspondence and points - Liaise with Head Office on a daily basis with all correspondence queries - Is able to demonstrate sound administration skills and using own initiative - Has high level of computer literacy and...


  • Port Shepstone, South Africa The Beekman Group Full time

    We are seeking a dynamic Reservations Outbound Consultant who thrives on building strong member relationships and achieving sales and booking targets. Your consultative sales approach will help members maximise the value of their holiday ownership by driving engagement and guiding them to suitable options within the Beekman Group portfolio. Key...


  • Port Shepstone, South Africa The Beekman Group Full time

    Key Responsibilities: This role involves managing and resolving guest and reservation enquiries—both telephonically and in writing—with a focus on delivering outstanding service. The successful candidate will also handle a variety of administrative and general office tasks. This role involves handling complex written and telephone enquiries independently...


  • Port Shepstone, South Africa Beekman Group Full time

    **Core Duties Include**: - Handling and resolving reservation and member-related queries across multiple channels - Addressing guest concerns professionally, including difficult or conflict situations - Providing accurate and timely support with mínimal supervision - Completing daily administrative duties according to operational processes - Delivering...

  • Branch Consultant

    7 days ago


    Port Shepstone, South Africa Sanlam Full time

    Branch Consultant - Port Shepstone Date: 5 Nov 2025 Location: Port Shepstone, KwaZulu Natal, ZA Company: Sanlam Group Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique...


  • Port Elizabeth, South Africa Hospitality Jobs Africa Full time

    Key Responsibilities Handle out-of-hours calls from guests with apartment-related queries. Answer incoming office calls and assist with reservations. Oversee cleaning rota management, ensuring high standards are maintained. Create and improve systems to ensure properties remain at the highest quality. Perform general administrative duties to support daily...


  • Port Shepstone, South Africa Legal Aid South Africa Full time

    Legal Aid SA is a national public entity; a key contributor to South Africa’s constitutional democracy, providing quality legal services to poor and vulnerable persons. The organisation has a national footprint. Legal Aid SA is an accredited Top Employer SA for 11 consecutive years – a credible employer of choice. Its culture is rooted in leadership,...


  • Port Shepstone, South Africa Maternal Adolescent and Child Health Institute Full time

    **Location**: Ugu District **Type of Contract**: Fixed Term Contract ending 31 March 2026 **Main purpose of the job**:The incumbent will lead technical assistance, strategic planning, quality assurance, for laboratory services HIV prevention, treatment and care services including the management of advanced HIV disease and opportunistic infections **Key...