Technical Analyst Global Grade 09
4 days ago
Key Outputs
- Constructively log product matters with OEM
- Effective troubleshooting on equipment and to carry out diagnostics using CAT ET
- Effective time management
- Caterpillar preventative maintenance orientated
- Maintain professional image as a Barloworld Equipment front line personnel member
- Constant Communication between TA and SEENG, through Tech Rep
- Compile technical reports on all systems (TA report)
- Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance
on Earthmoving Equipment on customer sites or at BWE site.
- Effective control of own admin (daily labour booking, accurate service reports etc….)
- Provide customers with feedback during repairs and upon completion of repairs at customer's site.
- Uphold and maintain QMS standards
- Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) And
Technical Analysis Reports (TA's),
- Maintain professional image when representing BWE
Qualification, Experience And Competencies
- Matric (Grade12) or equivalent
- Qualified in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic) NQF3,
- 5 years qualified post Apprenticeship/ Learnership
- Fluent navigation and familiarity of SIS2.0
- Valid Driver's License
- Access and familiarity with Caterpillar DSN
- Fluent Schematic reading (Electrical & Hydraulic)
- Time management skills
- 7 years qualified trade
- Computer literate (MS Office and SIS, ET)
- Basic trouble shooting and problem-solving skills
- Applicable product knowledge
- Understanding of supplier warranty systems, policies & procedures
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