HR Operations Manager

Designation:

HR Operations Manager | Tygerfalls, Cape Town, Western Cape | Permanent

Category:

Human Resources

Job Level:

Professionally qualified and experienced specialists and mid-management

Posted by:

PSG Financial Services

Posted on:

10 Nov 2025

Reference Number:

POS05697

Closing date:

28-Nov-2025

Position Type:

Permanent

Location:

Tygerwaterfront The Edge

Overview:

VACANCY | HR OPERATIONS MANAGER | TYGERFALLS, CAPE TOWN, WESTERN CAPE | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Responsible for the implementation of the HR strategy and implementing best practice people management initiatives that are in line with business strategies. Manage all HR information systems (MIS), data analytics, and HR reporting to create streamlined reporting processes, improve data accuracy, and ensure overall reporting excellence. Lead the HR team to automate HR processes and investigate opportunities for process enhancements to ensure alignment with industry best practice standards. The HR Operations Manager will provide support to the Head of Human Resources and ensure the operational delivery of all HR projects. This role is tasked with streamlining HR processes, enhancing staff retention, managing risk, and ensuring compliance with regulations.

• Work with the Head of Human Resources to ensure the HR strategy is embedded into the various business units
• Manage the delivery of all Group HR projects
• Driving HR TOM initiatives
• Develop and implement an HR operations framework, processes, and practices in response to the organisation's requirements
• Develop standard operating procedures for all HR processes and drive operational efficiency within the HR team
• Prepare and review all HR board and Committee meeting reports, such as OpsCom, MANCO, and Quarterlies, ensuring accurate tracking of all key HR metrics
• Lead and manage the organisation's KI promotion process as well as the annual performance management and succession planning process
• Lead and manage the annual remuneration and performance bonus process
• Advise business on HR policy, processes, and procedures, and ensure adherence to the organisation's core values
• Assisting with resolving HR escalations and complex HR matters
• Ensure operational excellence within the HR team
• Provide assistance to the HR team on all data requirements for the annual Employment Equity survey
• Annual review of HR risk register
• Provide recommendations on HR MIS and reporting to ensure efficiency, consistency, and accuracy
• Provide strong reporting and analytical support to the Head of HR and the HR team
• Ensure reporting accuracy and excellence within the HR team
• Assist with all HR data and reporting-related escalations, as well as assist with complex reporting queries

• Analytical thinking and decision-making skills
• Planning & prioritising
• Attention to detail
• Results orientation
• Process-oriented
• Innovative thinking
• Strong interpersonal skills
• Delivery focused
• Building networks and good relationships
• Team effectiveness
• Handle confidential information

• University Degree (Management Information Systems/ Accounting/ Mathematics/ Statistics related qualification or similar)
• A minimum of 7 years of MIS, data analysis, and reporting or Accounting experience, preferably in a Financial Services environment
• Computer literate (MS Office Package and BI tools)
• Strong leadership skills

Candidates interested must apply here by no later than 28 November 2025 OR browse available PSG Careers vacancies

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful.