External Account Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Brenntag Full time

Your Role

Objective:
As an
External Account Manager – Animal Nutrition
, you will play a key role in maintaining and expanding Brenntag South Africa's footprint within the
animal nutrition sector
. You will be responsible for managing and developing a portfolio of key customers, building lasting relationships, and identifying new business opportunities to drive profitable growth. This role combines technical expertise, relationship management, and commercial acumen to deliver innovative solutions that meet customer needs and align with Brenntag's strategic objectives.

Responsibilities

  • Manage and grow a portfolio of
    Category A and B customers
    within the Animal Nutrition division.
  • Maintain existing business relationships while identifying opportunities to broaden product offerings at key accounts.
  • Source and develop
    new customer opportunities
    , ensuring alignment with divisional growth targets.
  • Achieve sales and gross profit objectives while improving margins and overall profitability.
  • Conduct regular customer visits (
    minimum of 30 per month
    ) to strengthen partnerships and ensure service excellence.
  • Stay current with
    product knowledge, technical training, and market trends
    by attending relevant seminars and workshops.
  • Prepare and submit
    weekly call reports, forecasts, and administrative documentation
    accurately and on time.
  • Collaborate with internal teams to manage pricing, customer profiles, and sales conditions effectively.
  • Support the sale of
    short-dated stock
    where applicable and ensure optimal stock rotation.
  • Maintain
    Good Housekeeping Practices
    and comply with all company
    Standard Operating Procedures (SOPs)
    and
    Rules of Procedure (ROP)
    .

Your Profile

The ideal candidate is a proactive, technically minded sales professional with strong knowledge of animal nutrition, ingredients, and feed manufacturing. You are results-driven, relationship-focused, and comfortable managing complex customer portfolios while consistently achieving growth targets.

Skills

  • Excellent
    customer relationship management
    and
    negotiation
    skills.
  • Strong
    technical understanding
    of animal nutrition ingredients and formulations.
  • Proficiency in
    Microsoft Office
    and
    CRM systems and
    SAP knowledge advantageous.
  • Strong organisational and time management abilities, with a focus on accuracy and follow-through.
  • Effective communicator with proven ability to work cross-functionally within a commercial environment.
  • Valid
    driver's licence
    and own vehicle.

Experience

  • 3-5 years'
    technical sales experience in
    animal nutrition manufacturing, ingredients distribution
    , or a related industry.
  • Proven experience managing complex customer relationships and key accounts.
  • Demonstrated success in achieving sales and gross profit targets.
  • Experience in sales and marketing functions involving
    strategic account development and customer retention
    .

Education

  • Matric or equivalent qualification.
  • Bachelor's degree (BSc Agriculture)
    in
    Animal Science
    or a relevant field is required.
  • Additional commercial or marketing qualifications will be advantageous.

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