Clinical QA Administrator

1 week ago

Cape Town, Western Cape, South Africa Workability Full time R160 000 - R180 000 per year

Clinical QA Administrator

Contract: Full-time, fixed term (maternity cover)

Dates: 5 January 2026 – 5 May months)

Location: Cape Town (hybrid-remote: home-based with team days ≥2/month in Cape Town)

Hours: 08:00–17:00, Monday–Friday

Company: Workability (Pty) Ltd

Workability is seeking a Clinical QA Administrator to review and quality-assure physiotherapy and occupational therapy pre-authorisations, assessments and reports within our value-based care programmes. You'll help uphold clinical standards, turnaround times and reporting accuracy across our network. This role suits a detail-driven clinician who enjoys structured review work and clear outcomes.

Key responsibilities

  • Review PT/OT pre-auth requests, clinical assessments and reports against programme protocols.
  • Capture decisions, flag risks/outliers, and request clarifications where needed.
  • Liaise with clinicians and internal teams to close loops and meet turnaround times.
  • Support trend monitoring (e.g., chronic pain pathways, IOD/COIDA cases) and basic QC logs.
  • Maintain accurate digital records in Google Workspace/Office and workflow tools.

Minimum requirements

  • Bachelor's degree in a healthcare field (e.g., Physiotherapy/Occupational Therapy) - HPCSA-registered.
  • 1–2 years' clinical experience, preferably in vocational rehab/MSK/chronic pain.
  • Understanding of value-based care; IOD/COIDA exposure advantageous.
  • Comfortable working in an interdisciplinary context and following protocols.
  • Tech-savvy: MS Office (strong Excel), Google Workspace; confident with digital workflows.
  • Attributes: critical thinking, meticulous attention to detail, concise written & verbal communication, self-directed yet collaborative, calm under pressure, reliable follow-through.

Remote work requirements

  • Fast, stable internet and load-shedding back-ups (e.g., UPS/inverter).
  • Quiet, professional home workspace.
  • Must be based in Cape Town for in-person team days (±2x per month).

Remuneration

  • R16,000 – R18,000 per month (CTC), fixed-term contract.

How to apply

Email your CV (and brief cover note) to Clinical QA Administrator - Maternity CoverApplications will be reviewed on a rolling basis until the role is filled.

Job Type: Part-time

Pay: R16 000,00 - R18 000,00 per month

Application Question(s):

  • Are you located in Cape Town?

Education:

  • Bachelors (Required)

Work Location: In person

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