Quality Assurance Administrator
2 days ago
Brief Role Description:
To provide administrative quality management to technical staff in accordance with contractual deliverables.
Key Performance Areas
- Checking and verifying correctness of requests if they meet the standards as per contractual deliverables/standards.
- Accurate uploading of Proof of delivery on SAP.
- Conduct effective tracking of all PODs with the Regions.
- Accurately follow up with regions for all outstanding and or corrective proof of delivery.
- Ensuring on time, complete and correct PODs and system statuses enabling the correct billing submitted to Client.
- Daily & weekly compiling of reports on PODs standards for all regions.
- Reduction of payment rejections from Client due to inadequate PODs.
- Performing Quality Assurance on Absa tickets.
- Verification of PODs.
- Manage Quality Rejections sent to regions.
- Adhering to client quality guidelines.
- Manage the Actuals vs Quote Correction Report for each region.
- Liaising with regional Commercial Specialist regarding relogs to be done.
- Manage communication channels with Portfolio Managers, Call Centre and CCC's.
- Loading of missing information on POD's in iCres & SAP.
Minimum Requirements
- Certificate in Administration, Customer Service or technical qualification an advantage
- Matric (Senior Certificate)
- Valid code 8 SA driver's license
- 1-3 years relevant experience conducting administrative duties /Technical Background
- Customer Service training and administration
- MS Word, MS Excel & MS Outlook (Intermediate skill level), SAP Knowledge
- IMS (Integrated Management System)
Fundamental Competencies
- Result Oriented
- Customer/Client
- Focused Teamwork
- Attentive To Detail
- Ability To Dealing with Ambiguity
- Relationship Building
- Stress Tolerant
- Interactive Reasoning
- Good Listening Skills
- Good Written Communication
- Planning & Scheduling
- Excellent Oral Communication
-
Quality Assurer
1 week ago
Centurion, Gauteng, South Africa MOMENTUM LIFE Full time R500 000 - R750 000 per yearIntroductionThrough our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow...
-
Quality Assurer MMH251027-1
2 weeks ago
Centurion, Gauteng, South Africa Momentum Full time R250 000 - R500 000 per yearRole PurposePerform quality control and assurance of data on business systems, to ensure standards are met and to provide insight relating to the client's experience whilst interacting with Momentum to empower the service and operational teams.RequirementsGrade 12 or equivalent qualification.Relevant Degree or tertiary qualification.Relevant product,...
-
Centurion, Gauteng, South Africa Momentum Full timeRole PurposeTo effectively manage the continuous improvement of the entire testing process, from test case creation to execution and reporting, to ensure the delivery of quality software and services in alignment with system architecture design, to manage the automation framework, building and maintaining automated testing solutions.RequirementsBachelor...
-
Quality Assurance Analyst
5 days ago
Centurion, Gauteng, South Africa Hire Resolve Full time R250 000 - R500 000 per yearHire Resolve's client is seeking a methodical and results-driven test analyst to identify and apply testprocedures to ensure product quality. As a test analyst, you will be required to assess the functionality and feasibility of computer hardware and software to ensure that any flaws in the system are eradicated to provide product excellence prior to sales....
-
Sales Administrator
2 days ago
Centurion, Gauteng, South Africa Optimi Holdings (Pty) Ltd Full timeOptimi is looking for a proactive Sales Administrator to support our Sales team by ensuring accurate compilation of documentation, implementation of quality assurance steps, and facilitating seamless student registration processes. The ideal candidate must be driven, people-oriented, and excel in administrative support and must be willing to work in a high...
-
Temporary Program Administration Agent
2 days ago
Centurion, Gauteng, South Africa Optimi Holdings (Pty) Ltd Full time R120 000 - R180 000 per yearOptimi is looking for individuals with exceptional communication and administration skills to join the Administration and Academic Services team as Temporary Program Administration Agent (Quality Assurer). The ideal candidates should be results orientated. committed to meeting deadlines, and able to work well within a team.REQUIREMENTSGrade 12.A minimum of 2...
-
Quality Manager
1 week ago
Centurion, Gauteng, South Africa Metso Full time R1 200 000 - R2 400 000 per yearJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...
-
Specialist: Total Quality Management
2 days ago
Centurion, Gauteng, South Africa WNS Global Services Full timeCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Specialist: Total Quality Management
2 days ago
Centurion, Gauteng, South Africa WNS Full timeCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Stock Administrator
1 week ago
Centurion, Gauteng, South Africa 50b7bd3f-dfff-422a-8200-1ff6c51125e9 Full time R250 000 - R530 000 per yearCompany DescriptionStowe Holdings has established itself over the last two decades as a leading supplier and supporter of Fuel Management Systems and Site Systems architectures tailored for corporate and medium-sized Oil Companies. Specializing in software development and systems integration, the company focuses on meeting client-specific requirements...