Operations Manager

4 days ago


Sandton, South Africa EM Full time

Role Summary:

Manages warehouse, logistics, and customer support operations at the branch level to ensure service excellence and stock accuracy.

Key Responsibilities:

  • Supervise dispatch, receiving, stock control, and driver teams.
  • Oversee branch stocktake and inventory accuracy.
  • Monitor logistics performance and on-time delivery.
  • Manage support staff and the customer collection area.
  • Ensure safety, housekeeping, and operational efficiency.

Essential Requirements:

  • 5+ years in logistics or operations management.
  • Strong organisational and staff supervision skills.
  • Knowledge of stock systems and basic financial controls.

Beneficial Requirements:

  • Distribution centre or warehouse systems experience.
  • Forklift or stock movement exposure.

Work Environment & Compensation:

  • Location: Regional Office.
  • Travel Requirements: Minimal.
  • Working Hours: Standard with operational coverage.
  • Compensation Range: In line with relevant industry benchmarks for Paterson grade.

Organisational Context:

At EM, we are driven by the purpose of "Making connections, powering tomorrow." We power our customers' worlds by integrating quality products into innovative solutions, supported by people who are passionate about service.

  • Vision: Advance the lives of every person in Southern Africa sustainably through electrification and automation.
  • Mission: Connect with customers by deeply understanding their evolving needs; promote brands and solutions to solve tomorrow's problems today; and partner across the value chain in a sustainable, easy-to-do-business way.

Values:

  • Open – We communicate honestly and transparently, listening deeply to differing views.
  • Loyal – We serve our customers, colleagues, and manufacturers with integrity and dedication.
  • Brave – We go beyond comfort zones, taking on new challenges with courage and vision.

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