Operations Manager

2 days ago

Sandton, South Africa ClearSource Full time

**Lead. Inspire. Deliver. Become an Operations Manager at ClearSource**:
Are you a **strategic thinker**, a **people-driven leader**, and a **problem-solver** who thrives in fast-paced environments? Do you know how to **balance business objectives with employee engagement** while ensuring client satisfaction? If you’re nodding yes, **ClearSource** is looking for an **exceptional Operations Manager** to partner with our Director of Operations and drive performance, growth, and success

**Why ClearSource?**:
At ClearSource, we believe in **Making Lives Better**—for our employees, our clients, and their customers. Our core values drive everything we do:

- ** Customer First** - We are obsessed with delivering an exceptional customer experience.
- ** Personal Accountability** - We do the right thing and do it well.
- ** Humble Courage** - We embrace feedback, seek growth, and push ourselves to improve.
- ** Hungry** - We bring passion, energy, and drive to everything we do.
- ** Happy & Healthy** - We believe in choosing well and living well.

If these values **resonate with you**, we want you on our team

**What You’ll Do as an Operations Manager**:
This isn’t just about managing numbers—it’s about **leading people, driving performance, and fostering a culture of success**. You will be at the heart of ClearSource’s operations, ensuring that **employees feel supported, clients are satisfied, and business goals are met.**

**Your Impact**:

- Lead and mentor your team, ensuring they grow professionally and excel in their roles.
- Analyze **key performance indicators (KPIs)** and implement strategic solutions to hit targets.
- Partner with **clients** to align expectations, resolve issues, and drive program success.
- Collaborate with **Support Teams (Recruiting, IT, Learning & Development)** to optimize hiring, training, and operational efficiency.
- Maintain a **high-energy, people-first environment** where employees feel valued and empowered.
- Uphold ClearSource’s **high service standards**, ensuring customers receive **best-in-class** experiences.
- Handle **escalations with urgency**, ensuring swift resolution of business or employee concerns.

**What We’re Looking For**:

- ** Excellent English communication skills** - You’ll be leading conversations with teams and clients.
- ** Bachelor’s degree (any 4-year course)** - We value education and strategic thinking.
- ** 4+ years of leadership & managerial experience** - You know how to guide and inspire teams.
- ** 5+ years of BPO experience** - You understand the industry and its challenges.
- ** 3+ years as an Operations Manager** - You’ve successfully led operations before and are ready to take it to the next level.

**What’s in It for You?**:

- Competitive salary and benefits package
- Career growth opportunities in a thriving global BPO
- A dynamic, people-focused company culture
- The chance to **make a real impact** on people, business, and client success

LzCUaVSF9Q

  • Farm Business Manager

    6 days ago

    Sandton, South Africa Farm Manager SA Full time

    **Sandton Area - Gauteng**: Our client is looking for a Farm Business Manager to join the team. This is a mid-level position. **MINIMUM REQUIREMENTS** - Qualification in Agricultural Management advantageous - At least 3 years’ experience at a management level of an agri business - Previous experience with berry/ strawberry farming advantageous - Previous...

  • Operations Manager

    1 week ago

    Sandton, Gauteng, South Africa 86bc5218-af2f-4ff0-96d3-f235fbbe68c1 Full time R500 000 - R1 200 000 per year

    Operations ManagerAre you a strong BPO Operations Leader with proven experience managing Team Leaders in a high-performance Customer Serviceenvironment?We're looking for a seasoned Operations Manager who can drive performance, develop people, and deliver exceptional operational outcomes.About the RoleAs the Operations Manager, you will lead and coach a team...

  • Operations Manager

    3 days ago

    Sandton, South Africa Merchants Full time

    Get AI-powered advice on this job and more exclusive features. Are you a strong BPO Operations Leader with proven experience managing Team Leaders in a high-performance Customer Service environment? We’re looking for a seasoned Operations Manager who can drive performance, develop people, and deliver exceptional operational outcomes. About the Role As the...

  • Operations Manager

    1 week ago

    Sandton, South Africa The Independent Institute of Education Full time

    The IIE (Pty) Ltd is the registered provider of higher education which is offered through the following educational brands: Varsity College, Vega, Rosebank College and IIE MSA. The Central Academic Team (CAT) of The Independent Institute of Education is responsible for the academic leadership and governance of the work done at the brands while each brand is...

  • Operations Manager

    4 days ago

    Sandton, South Africa Slim Hospitality Full time

    **Job Title**:Operations Manager **Job Holder**: **Reports To**:CEO **Version Dt**: **Job Purpose**: _Please indicate below why the job exists, and its importance to the Department / _ - Company_. An ambitious self motivated who will represent the brand with integrity and leadership towards the achievement of profitability and growth in line with company...

  • Operations Manager

    1 day ago

    Sandton, South Africa Discovery Limited Full time

    Select how often (in days) to receive an alert: Operations Manager Business Unit: Discovery Central Services Function: Food and Beverage Management Restaurant Operations Manager – Hospitalities Fixed term contract About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in...

  • Operations Manager

    3 weeks ago

    Sandton, South Africa Talent on Tap Full time

    Overview Role Purpose: The Assistant Operations Manager will partner with our leadership team to ensure seamless day-to-day operations of our coffee shop portfolio. You'll focus on driving consistency, efficiency, and high standards of customer service and product quality across our SA locations. Responsibilities Operational Support: Assist in overseeing...

  • Operations Manager

    3 weeks ago

    Sandton, South Africa Talent on Tap Full time

    Role Purpose: The Assistant Operations Manager will partner with our leadership team to ensure seamless day-to-day operations of our coffee shop portfolio. You'll focus on driving consistency, efficiency, and high standards of customer service and product quality across our SA locations. Key Responsibilities 1. Operational Support: Assist in overseeing daily...

  • Operations Manager

    3 weeks ago

    Sandton, South Africa Talent on Tap Full time

    Role Purpose: The Assistant Operations Manager will partner with our leadership team to ensure seamless day-to-day operations of our coffee shop portfolio. You'll focus on driving consistency, efficiency, and high standards of customer service and product quality across our SA locations. Key Responsibilities1. Operational Support: Assist in overseeing daily...

  • Operations Manager

    1 day ago

    Sandton, South Africa Discovery Full time

    Restaurant Operations Manager – Hospitalities Fixed term contract About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast‑paced and dynamic...