Junior Quality Assurance Assistance

Do you live and breathe
quality, compliance, and continuous improvement
? Do you enjoy working with data, documents and processes to make sure
nothing
slips through the cracks?

We're looking for a
detail-driven Junior Quality Assurance Assistant
who takes pride in accuracy, consistency and compliance.

In this role you'll
support
our QA Manager and production teams, help keep our
quality systems
running smoothly, and ensure our products, processes and documentation consistently meet
ISO 9001, cGMP
.

At Caffenu, we believe that
"only a clean machine makes the perfect coffee"
and we are looking for you to help us keep our products, and our processes, as clean, safe and consistent as the coffee our customers love.

Main Outcomes

In this role, your success will be measured by your ability to:

• Maintain accurate and up-to-date QA registers, documentation and records.
• Support ongoing ISO 9001 and cGMP compliance across production and quality processes.
• Ensure raw materials and finished products meet defined specifications and quality standards.
• Strengthen QA operations through reliable data capture, document review and process adherence.
• Provide consistent, reliable daily support to the QA Manager and production teams.

*Key Responsibilities*

1. Daily QA & Production Support

• Perform daily QA checks, complete QA registers and support production teams with documentation queries.
• Check raw materials and finished products for conformity to specifications.
• Escalate non-conformances, deviations or documentation gaps to the QA Manager within agreed timeframes.

2. Quality System Documentation & Registers

• Maintain and update QA registers (Deviations, Change Controls, CAPA, Customer Complaints) accurately and on schedule.
• Assist with updating and controlling SOPs, Work Instructions, forms and logs, ensuring correct versions are distributed to relevant areas.

3. Supplier Documentation & Compliance

• Liaise with suppliers to obtain certificates, specifications and other documents required for compliance and product approvals.
• Maintain supplier files and track outstanding documentation, supporting supplier risk assessments and raw material specification updates

4. Production Documentation Review

• Review batch records, checklists and verification documents for completeness, accuracy and traceability.
• Identify missing information or deviations, log issues where needed, and support corrective actions.

5. Master Data & Change Control

• Assist with maintaining Bills of Materials (BOMs), Master Product List and product specifications.
• Ensure all changes follow approved change control processes and are correctly documented.

6. Product Quality Review (PQR) & Data Support

• Gather and organise quality data (deviations, OOTs, CCs) for Product Quality Reviews.
• Help identify trends and compile results into structured reports for QA Manager review.

7. Non-Conformances, Complaints & Audits

• Log non-conformances and customer complaints accurately and promptly, collecting supporting evidence for investigations.
• Prepare files, registers and records for internal and external audits and assist during audits with documentation retrieval.

8. Training & Continuous Improvement

• Coordinate internal training on SOPs, quality standards and GMP/GDP principles, keeping training records up to date.
• Support continuous improvement initiatives within QA and production

Requirements

• Diploma in Quality Assurance, Chemistry, Food Science, Biotechnology, or a closely related field.
• 2 years relevant Quality Assurance experience within a similar manufacturing environment (chemical, pharmaceutical, food, beverage, or FMCG).
• Practical experience in
  Quality Assurance/Quality Control
  (e.g. checks on raw materials and finished products, batch documentation, non-conformances, CAPA, audits, etc.).
• Experience working with quality systems and procedures in a production environment.
• Competent in Microsoft Office (especially Excel, Word and Outlook).
• Currently living in or around the greater Cape Town area (no relocation / long-distance commute).

Ideal/nice to have:

• Secondary or additional training
  in any ISO, HACCP or GMP system.
• Experience working in a
  certified company
  operating under
  ISO, HACCP or GMP
  (ideally both training and practical exposure).

This role is a great fit if you naturally:

• Have strong
  devotion to quality
  and
  attention to detail
  when working with data and documents.
• Are
  reliable
  , honouring commitments and taking responsibility for your outputs.
• Plan
  your work
  effectively
  , organise tasks logically and manage your time well.
• Bring drive and energy to your work, with a cooperative attitude towards colleagues and stakeholders.
• Enjoy
  analysing
  information,
  spotting patterns
  and
  drawing
  logical conclusions.

Benefits

• Pension Fund
• Bonus
• Risk Benefits