House Manager

1 day ago

Pretoria, Gauteng, South Africa Blue Spec Holdings Full time R250 000 - R400 000 per year


Description

Position Overview

The Brooklyn House Manager plays a central role in creating a welcoming, well-managed, and professional living environment for students. Acting as the "face" of Brooklyn House, this individual ensures that the residence operates to the standards of a high-end hotel, blending hospitality, operations, and facilities management.
The ideal candidate will be well versed in hotel management, with the ability to translate those principles into the unique context of a premium student residence. This includes maintaining exceptional cleanliness, service quality, and efficiency, while ensuring students enjoy a supportive and world-class living experience.

Key Responsibilities

  • Student Engagement & Support
  • Serve as the first point of contact for all student inquiries, concerns, and requests.
  • Provide guidance and information about residence facilities, rules, and services.
  • Foster a supportive, approachable, and professional atmosphere in the residence.
  • Operations & Inspections
  • Conduct regular walkthroughs of the residence to monitor cleanliness, safety, and maintenance.
  • Report and escalate maintenance issues to contractors/maintenance teams.
  • Follow up on outstanding repairs and ensure timely resolution.
  • Ensure communal spaces (lounges, kitchens, laundry areas, study rooms) are tidy, functional, and welcoming.
    Cleanliness & Standards.
  • Oversee housekeeping standards and conduct spot checks to maintain hotel-level cleanliness.
  • Coordinate with cleaning staff to ensure daily schedules are adhered to.
  • Monitor and enforce compliance with hygiene and safety protocols.
  • Administration & Reporting
  • Maintain logs of student issues, maintenance requests, and inspections.
  • Provide daily/weekly reports to management on residence operations.
  • Assist with check-ins, check-outs, and room inspections at the start/end of leases.

Skills & Competencies

  • Strong background in hotel or hospitality management.
  • Excellent interpersonal and communication skills.
  • Professional, approachable, and service-oriented demeanour.
  • Superior organizational and problem-solving abilities.
  • Ability to manage multiple tasks under pressure.
  • Eye for detail with a high standard for cleanliness, service, and presentation.


Requirements

Qualifications

  • Proven experience in hotel management, front-of-house, or hospitality leadership roles.
  • Previous experience in premium student housing is advantageous.
  • Strong administrative and reporting skills.
  • Familiarity with maintenance processes and building operations.
  • Must be flexible to work occasional evenings/weekends when required.

Performance Indicators

  • High levels of student satisfaction and positive feedback.
  • Timely resolution of maintenance and service issues.
  • Consistent cleanliness and upkeep of residence spaces.
  • Accurate reporting and proactive problem-solving.
  • Delivery of service standards comparable to a high-end hotel.


Work Level

Mid-Level

Job Type

Permanent

Salary

Market Related

EE Position

No

Location

Gauteng - Pretoria

  • Senior Front of House Manager

    2 weeks ago

    Pretoria, Gauteng, South Africa HOSPITALITY JOBS AFRICA Full time R250 000 - R400 000 per year

    Key Responsibilities:Leadership & Team ManagementLead and motivate front of house staff, ensuring high levels of professionalism, teamwork, and engagement.Train, coach, and mentor team members and new hires to maintain consistent service excellence.Oversee staff rosters, scheduling, and workflow, ensuring adequate coverage during peak service...

  • Senior Preparatory English Maternity Post

    7 days ago

    Pretoria, Gauteng, South Africa Reddford House Schools SA Full time R104 000 - R208 000 per year

    Inspired Education is the leading global group of premium schools, with a portfolio of 121 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.In 28 countries, Inspired schools are...

  • Restaurant General Manager

    2 weeks ago

    Pretoria, Gauteng, South Africa HOSPITALITY JOBS AFRICA Full time R900 000 - R1 200 000 per year

    Leadership and Team ManagementProvide strong leadership and direction to all restaurant staff, including front of house (FOH) and back of house (BOH) teams.Foster a collaborative, high-performance culture, encouraging teamwork, professionalism, and continuous improvement.Recruit, train, coach, and mentor staff to deliver world-class service.Operational...

  • Heart of House Specialist

    1 week ago

    Pretoria, Gauteng, South Africa Marriott International Full time R100 000 - R150 000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationProtea Hotel Fire & Ice Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa, 181ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur Utility Cleaners play an important role in support of a number of vital hotel functions....

  • Wealth Manager, Pretoria

    5 days ago

    Pretoria, Gauteng, South Africa Independent Resourcing Consultancy Full time R1 200 000 - R3 600 000 per year

    Are you ready to broaden your scope of opportunity and skillset as a Wealth Management and Financial Planning professional?We are currently seeking experienced Wealth Managers and Financial Planning professionals for Specialist Wealth Management roles with a passion for continuously developing themselves in order to best support their clients by earning...

  • Production Manager Manufacturing

    1 day ago

    Pretoria, Gauteng, South Africa Scitech Placements Full time US$30 000 - US$42 000 per year

    Open to South Africans We are looking for a Production Manager in the paving stones manufacturing sector, Relocate to Lagos We are seeking an experienced Production Manager to oversee and optimize the manufacturing operations of paving stones. The ideal candidate will ensure efficient production processes, maintain quality standards, and manage resources to...

  • General Manager

    2 weeks ago

    Pretoria, Gauteng, South Africa ICTEngage Full time R250 000 - R500 000 per year

    Job Overview:The General Manager is responsible for overseeing and managing all aspects of the restaurant's operations to ensure a world-class dining experience for guests. This role requires a strong leader with experience in fine dining, who can drive sales, manage staff effectively, maintain operational excellence, and create a welcoming and professional...

  • Assistant Tables Manager

    1 week ago

    Pretoria, Gauteng, South Africa Sun International Full time R1 200 000 - R2 400 000 per year

    The Assistant Tables Manager will be responsible for the day-to-day management of the tables operations and team for the business unit in line with gaming regulations; legislative requirements and Sun standards. The role will be responsible for the implementation of the Tables plans for the unit with the aim of growing the profitability of existing product...

  • Floor Manager

    2 weeks ago

    Pretoria, Gauteng, South Africa ICTEngage Full time R250 000 - R450 000 per year

    Job Overview:The Floor Manager is responsible for ensuring seamless front-of-house (FOH) operations, maintaining exceptional service standards, and supporting both staff and management in delivering a premium dining experience. This role requires strong leadership, attention to detail, and a proactive approach to problem-solving. The Floor Manager oversees...

  • Assistant Tables Manager

    1 week ago

    Pretoria, Gauteng, South Africa Sun International Full time R600 000 - R850 000 per year

    DescriptionThe Assistant Tables Manager will be responsible for the day-to-day management of the tables operations and team for the business unit in line with gaming regulations; legislative requirements and Sun standards. The role will be responsible for the implementation of the Tables plans for the unit with the aim of growing the profitability of...