Senior IT Technician

**HELPDESK AGENT TIER 2 (Worcester)** DESCRIPTION - Tier 2 Heldesk Agents provide first and second line, as well as core advanced customer support. - This includes escalations from Tier 1 Agents, advanced troubleshooting, and acting as shift team captain as assigned. - Calls that cannot be resolved are escalated appropriately. - Tier 2 Agents may also be...

Job Overview **Date Posted**: Posted 1 day ago **Location**: Worcester, Western Cape **Job Title**: Health and Safety Officer **Salary Type**: Market Related **Education Level**: Certificate **Job Level**: Intermediate **Required Experience**: 5 - 10 Years Health and Safety Officer - Worcester A Health and Safety Officer job vacancy is available in...

Overview Vacancy for a Supervisor: Foreman in a truck workshop located in Worcester. The role is suited to an experienced person who can ensure repairs are performed correctly and efficiently by qualified technicians and maintain high customer satisfaction in the service department. Provides effective technical and specialist support to staff while ensuring...

**Key Responsibilities**: Customer first and second line customer support: - Assist walk-in clients where applicable. - Screen incoming calls, redirecting them to the correct departments, and recording as well as passing on clear messages when required. - Log requests through Herotel’s ticketing system, manage ticket queue to ensure optimal support, and...

Applications are invited for the above-mentioned position to be based in **Worcester, Western Cape - Southern Region Hub.** **PURPOSE OF THE ROLE**: The Technical Assistant's main duty will be assisting with installations, troubleshooting, and maintaining all fibre optic and wireless systems. **Key Performance Areas would include but are not limited...

Applications are invited for the **Scheduler **position to be based in Worcester **PURPOSE OF THE ROLE**: Schedulers are responsible for coordinating Field Service Teams booking and confirming client appointments and assisting them by providing high-quality customer service. Ensuring effective utilisation of the fleet and communication between clients and...

Closing date: 9 November 2025. Location: Worcester, Western Cape, South Africa. Availability: ASAP. Overview Responsible for daily planned preventative maintenance routines, fault diagnosis, repairs to equipment and service to production requirements. Responsibilities Knowledge of process systems (including electronics, control valves, PLCs, software and...