IT Desktop support
2 weeks ago
Our client is looking for an experienced and reliable IT Support Technician (Level 1) to join their technical support team. The successful candidate will handle first-line support requests, assist with desktop and network troubleshooting, and ensure that users receive prompt and professional service. Key Responsibilities Act as the first point of contact for IT-related incidents and service requests. Log, track, and resolve calls through the IT Service Management (ITSM) system. Troubleshoot desktop, laptop, and printer hardware issues. Install and configure software, drivers, and operating systems. Support Microsoft 365, email configurations, and standard business applications. Reset passwords and manage user accounts in Active Directory or Azure AD. Assist with basic network issues (LAN, Wi-Fi, VPN connectivity). Provide remote support using approved tools. Escalate unresolved problems to Level 2 support and ensure proper follow-up. Maintain accurate incident documentation and asset records. Deliver excellent customer service and ensure compliance with IT policies and SLAs. Technical Requirements Operating Systems & Devices Windows 10 / 11 configuration and troubleshooting Basic macOS or Linux knowledge (advantageous) Device imaging, setup, and deployment (MDT, SCCM, or similar) Printer and peripheral setup Software & Applications Microsoft 365 suite (Outlook, Teams, OneDrive, SharePoint) Exchange Online, antivirus software, and remote desktop tools Software installation, patching, and licensing awareness Networking Fundamentals Understanding of TCP/IP, DNS, DHCP, LAN/WAN, and VPNs Wi-Fi configuration and troubleshooting Awareness of IP addressing and basic subnetting Security & Systems Basic understanding of IT security principles and POPIA compliance Familiarity with endpoint protection tools and MFA Knowledge of backup and data recovery procedures Tools & Platforms ITSM systems (ServiceNow, Freshservice, ManageEngine, or Jira Service Desk) Remote monitoring and management tools (advantageous) Asset management and ticket-tracking processes Minimum Requirements Matric (Grade 12) essential IT-related certificate or diploma (NQF 5) CompTIA A+ or equivalent 2-3 years experience in an IT support or helpdesk environment Strong understanding of Windows 10 / 11 and Microsoft 365 Basic networking and troubleshooting skills Excellent verbal and written communication Own reliable transport and willingness to travel between sites if requiredCompTIA Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation Microsoft 365 or Azure Fundamentals#mycareercraft #jobsmycareercraft #mycareercraftjobs #itdesktopjobs #itjobs #ITsupportjobs #itjobs
-
IT Support Technician
2 weeks ago
Gauteng, South Africa SURUZZAMAN TRADING Full timeRESPONSIBILITIES: Managing local and remote branch IT services including but not limited to: - Implementing, maintaining, and supporting desktop and mobile computer-related hardware - Implementing, maintaining, and supporting network infrastructure (switches and routers) - Implementing, maintaining, and supporting desktop PC operating systems and software -...
-
IT Support
2 weeks ago
Alberton, SA - Gauteng, South Africa Dante Full timeSeeking a highly motivated and technically skilled Internal IT Network and Desktop Support Technician (Telecoms focus) to ensure the smooth, reliable operation of our internal IT systems, supporting our head office and remote field operations team Minimum requirements: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related...
-
MSP - Support Engineer, SA
2 weeks ago
Broadacres, Gauteng, South Africa My IT Crew Full time R216 000 - R360 000 per yearReady to Solve, Innovate, and Be the Hero for Our Clients? Join Us at My IT Crew.At My IT Crew, being an engineer isn't about closing tickets, it's about building trust. Since 2016, we've been redefining what it means to deliver IT services, with a focus on empowering people, solving complex problems, and creating a culture where both our clients and team...
-
IT Support Manager
3 days ago
Gauteng, South Africa Smart Worx Group Full timeOur Lead client is looking to appoint a IT Support Manager to oversee our company’s hardware, software, and computer networks. IT Support Manager responsibilities include monitoring network infrastructure and resolving system issues. He /She need to have experience with IT performance management, network administration and system security. If you’re...
-
Senior IT Administrator
7 days ago
Gauteng, South Africa Ribanhle Trading Full timeTo take responsibility for first line user support for all staff requiring IT services, either via Clinix Online or in the form of remote support at facility level. This includes completing any general IT administrative tasks that are required. Minimum Qualifications and Experience: - 5-6 years’ work experience in the IT industry in the same or similar...
-
Senior Support Engineer – Data Platforms
2 weeks ago
Johannesburg, Gauteng, , South Africa Sabenza IT & Recruitment Full timeWe are seekinga highly skilled Senior Support Engineer to join our team, providingexpert operational support for our data tools and platforms that powergeospatial analytics. You will play a critical role in ensuring systemreliability, performance, and user satisfaction, helping teams deriveactionable insights from complex geospatial...
-
Gauteng, South Africa Unbottleneck® Full time**Key Responsibilities**: - ** Marketing Campaigns**:Assist in the planning, execution, and analysis of marketing campaigns related to events, partner marketing opportunities, and lead generation activities. - ** Lead Management**:Oversee the loading and allocation of leads in HubSpot, ensuring accurate tracking and follow-up. - ** Executive Support**:...
-
Virtual Ophthalmic Medical Receptionist
3 days ago
Gauteng, South Africa Unbottleneck® Full time**Job duties and responsibilities**: - Answer all incoming calls and schedule appointments, redirect the calls or keep messages - Answer all the patients questions and queries - Gather required information from patients and medical insurance providers - Verify medical insurance benefits and submit insurance claims - Prepare and manage outgoing mail - Place...
-
Gauteng, South Africa Unbottleneck® Full timeWe are seeking a Virtual Medical Receptionist to join our eyecare practice. Previous experience in the eyecare industry isn't required. Fluency in English and Korean is essential. As the front-line representative, you will play a crucial role in maintaining and enhancing the patient experience and satisfaction. Your primary objective will be to ensure...
-
Claims Investigations Team Leader
2 weeks ago
Bryanston, Gauteng, South Africa Prime South Africa Full time R1 200 000 - R2 400 000 per yearThe RoleThis position reports to the Claims Investigation Senior Manager and is based at our offices in Bryanston. The successful individual has extensive motor claims investigation experience, displays natural leadership qualities, and has a high drive to succeed. They possess strong analytical and process improvement skills, along with a passion for...