Head of Partnerships: Santam Partnership Solutions

What will you do?

Santam Partnership Solutions is focused on growing and developing client base from segments that are not traditional to the Santam base. The strategic direction is financial inclusion and developing new operating income streams.

The role of Head of Partnership is responsible for the strategic and operational direction of the Santam Partnership Solutions business by translating the overall business vision and strategy into executable long, medium
- and short-term operational plans, business objectives with set outcomes as well as operational programmes and delivery projects.

The role is also responsible for strategic business development, unlocking existing and new partnerships, and overall operations of the business.

The Head of Partnership is a member of the Santam Partnership Solutions and reports to the CEO, Partner Solutions.

**The role includes the leadership of**:
Product and Customer Value Development
Operations and Affinity business
Strategic Business Development
Operational support to the face-to-face channels within Client Solutions
Coordinating Partnership business requirements with the Group Shared Services including IT Operations, HR, Claims and Strategic Projects Delivery What will make you successful in this role?

Lead the operational execution of the Partnership Solutions strategy which includes but are not limited to delivering the growth and profitability objectives of Client Solutions by developing, implementing, maintaining and managing the overall operational plan for Client Solutions.

Strategy and Leadership, develop, manage and implement the overall operational plan for Client Solutions that is aligned to the broader company strategy
Operationalise and oversee unlocking of new and existing partnerships
Manage group strategic business development and potential acquisition
Collaborate with internal and external stakeholders to deliver an integrated partnership solution and servicing operating model through optimised efficiencies, innovation, process improvements, technology enablement, human capital and data utilisation
Develop the divisional performance and people management strategies
Manage the divisional budgets and administration
Develop and Manage the Governance, Monitoring and Reporting policies of the business
A member of partnership governance committees Qualification and Experience

Degree in Finance, Economics or Commerce or Engineer
FAIS Compliant including RE 1
A minimum of 10 years’ experience in a similar environment of which 1 to 3 years ideally at executive management level
Insurance industry experience, and Developing Partnership in insurance industry especially in Mass Markets Knowledge and Skills

Proven business acumen and experience in creating systems, processes, and procedures to establish a scalable operational framework
Ability to develop operational strategies and the applied learnings to execute tactically with a hands-on approach
Ability to improve productivity and reduce costs by maximizing operational capabilities.
Must be a good communicator and motivator with outstanding interpersonal skills
Must have a thorough understanding of financial statements, ratios and key indicators
Must be a strategic thinker as well as analytical and able to comprehend / react to the key statistical drivers / metrics of the business unit
Must be self-motivated and target driven
Success in working with cross-functional groups both internal and external to the organization
Strong capability in managing Senior Managers/ Executives and large teams
Good negotiation skills
Building networks and good relationships
Producing creative solutions
Adapting to change Core Competencies Cultivates innovation - Contributing strategically Customer focus - Contributing strategically Drives results - Contributing strategically Collaborates - Contributing strategically Being resilient - Contributing strategically Additional Leadership Competencies

Creates a compelling vision for the future
Trusted Counsel to the CEO, Client Solutions and the rest of the leadership team
Solves for simplicity
Connects people and possibilities
Cultivates innovation
Digitally Savvy About The Company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, represent