Debtors Administrator

**BASED DURBAN**:
**Key Performance Area**:

- **Debt Collection**:facilitate payment of invoices due by sending reminders and contacting customers to follow up on outstanding accounts.
- **Processing Receipts**: Accurately process accounts and receipts on SysPro and ensure correct customer allocations.
- **Maintain Customer Accounts**:

- Open new accounts after all the necessary validations have been done.
- Administer and maintain account details, specifically customer details, discounts, settlement discounts, terms, rebates, etc.
- **Account Reconciliation**: Perform regular reconciliations of debtor accounts and the accounts receivable ledger, resolving discrepancies and ensuring the accuracy of the financial records.
- **Discrepancy Resolution**: Communicate with customers and internal departments to address receipt/ invoice enquiries and resolve issues.
- **Record Maintenance**:

- Maintain accurate and up-to-date records of all debtor transactions, including invoices, receipts, and P.O.D’s, ensuring compliance with internal controls and company policies.
- **Reporting**:

- Generate accurate reports detailing aging of outstanding accounts and explanation of overdue accounts.
- Share debtors’ balance status information with relevant reps.
- Escalation of defaulting debtors to legal department for handover where necessary.
- Provide analysis and reports to management as requested.
- **Compliance**:

- Ensure compliance with all internal controls across business operations.
- Ensure that all policies and processes are adhered to.
- Manage debtor account credit limits within company policy guidelines.
- **Support Audits**: Assist with internal and external audits by providing necessary documentation and information related to debtors and accounts receivable.
- **Document Filing**: Maintain proper filing systems for all financial documentation related to debtors for easy access and retrieval.
- **General follow-ups**:Timeously flag overdue accounts to relevant staff and management and put these accounts on hold.
- **Reception**:Assist with relief of reception and general matters.

**Requirements**:

- **Experience and Qualifications**:

- Matric-with Maths - essential; Accounting - advantageous
- Relevant finance-related degree / Diploma - beneficial.
- Minimum 3 years relevant experience in a similar position - essential.
- Experience in the management of a large debtor’s book.
- Experience in dealing with group company debtors operating in different regions.
- Solid understanding of financial processes and practices, accounting principles, fair credit practices and collection regulations.
- Valid driver’s license (Code B) and reliable transport.
- **Computer Literacy**:

- SysPro knowledge - essential.
- Intermediate knowledge of MS Office packages (e.g. Excel, Word, Outlook, etc.).
- Intermediate knowledge of virtual programmes (e.g. MS Teams, Zoom etc.).
- **Personal Attributes**
- Presentable with excellent communication and coordinating skills.
- Be able to cope well under pressure.
- Methodical, systematic and analytically minded.
- Positive, self-motivated and confident approach to work and colleagues.
- Emotional maturity and professional integrity.
- Excellent spoken and written communication skills.
- A keen eye for detail and desire to probe further into data.
- Honest and reliable.
- **Competencies**:

- Strong understanding of accounts receivable processes.
- High attention to detail and accuracy.
- Excellent organisational and time-management skills.
- Ability to work under pressure and meet deadlines.
- Strong communication skills for interacting with internal teams and customers.
- Basic understanding of the chemical manufacturing industry (desirable but not essential).

**Package Offered**

This position will attract a Market Related salary according to qualification and experience gained.

The position and the recruitment process for this position are governed by the Group’s Employment Equity, Recruitment and Selection Policy.

Closing Date: 14 September 2025