Medical Secretary

1 week ago

East London, South Africa Cancercare SA Full time

**Interpersonal Factor**
- As a professional all services delivered needs to be in line with the Cancercare values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed in isolation.
- To display the company values: C - Compassion, A - Accountability, R - Respect, E - Ethics (CARE)

**Telephone/messages**
- Professional Management of all telephone related task ensuring excellent patient care and satisfaction of all stakeholders
- Effective and smooth workflow
- Stakeholder satisfaction

**Scheduling**
- Responsible for patient file preparation/scanning/.faxing/filing
- Use of office equipment computers, photocopying machines faxes ect.
- General office/secretarial duties
- Upkeep of stats
- Record keeping
- Upholding daily filing
- Register all patient of different programs, E-auths/MED-E-MASS/NP REGISTER, Profdoc and Mosaiq
- Manage all Mail/letters/reports
- Proactive management of all operational unit needs (Stock, stationary, repairs etc.)
- Smooth operating, patient centred, professional medical reception department
- Adherence to all SOP’s ensuring quality and efficiency
- Stakeholder satisfaction at all times

**Financial administration**
- Proactive assistance with regards to collecting of consultation fees and orientation of patients to company policy with regards to payment
- Coordinating and assisting with authorization process
- Assist with billing when MAC not available.
- Informed patients
- Smooth workflow
- Improve cash flow
- Reduce patient waiting times
- Sound documentation of financial expenses

**Communication/Co-ordinating/ Patient care**
- Responsible for coordinating all relevant communication with regards to patients care within the multi-disciplinary team and external stakeholders.
- Meet and greet all patients
- Orientate all NP
- Handout, explain and receive and capture, ie. NP Reg forms etc.
- Build relationships with all external Drs, receptionist, Hospitals and M/A
- Smooth workflow
- Improved stakeholder satisfaction
- Quality service delivered

**Required Minimum Education**

Matric and Diploma in Management Assistance or Secretarial Certificate

**Required Minimum Experience**

2 Years in Medical field

  • Medical Secretary

    1 week ago

    East London, South Africa Abantu Staffing Solutions Full time

    An established Doctor's practice in East London seeks to employ a Medical Secretary. **Responsibilities**: - Answer incoming calls - Set up appointments - Follow up with patients - Filing patient information - Additional duties as requested by Doctors **Minimum requirements**: - Grade 12 - Relevant tertiary (advantageous) - 5+ years in a similar role -...

  • Office Manager

    4 days ago

    East London, South Africa Heitha Staffing Group Full time

    Introduction Our client in the medical schemes industry is looking for an Office Manager to provide secretarial and administrative support to the Principal Officer. The successful candidate will be responsible for managing the day-to-day operations of the Principal Officer's office and the Scheme's Head Office, including the coordination of cleaning,...

  • Officer Manager

    1 week ago

    East London, South Africa Tych Business Solutions Full time

    KEY PERFORMANCE AREAS Administration and support Ensure that the CLO office is efficiently administered and managed Provide event management support to the region Oversee and manage the performance and functioning of the IT, reception, messenger and cleaning services Budget, expenses and procurement Procure office supplies and monitor availability of funds...

  • Personal Assistant to Executives

    1 day ago

    East Rand, South Africa Enshrine Placements Full time

    If you are an outgoing people’s person this is the position for you. Our client is looking to employ a Personal Assistant (to three Executives) with all-rounder experience in administration and reception duties to provide personalized secretarial and administrative support in a well-organized and timely manner in all areas of the business. Work on a...

  • Permanent

    1 day ago

    East Rand, South Africa Enshrine Placements Full time

    Personal Assistant to Executives - East Rand, Gauteng - Job ID 4026 If you are an outgoing people’s person this is the position for you. Our client is looking to employ a Personal Assistant (to three Executives) with all-rounder experience in administration and reception duties to provide personalized secretarial and administrative support in a...