Senior Manager: Technology

**Job ID**
- 128461**Job Family**
- Information Technology

**Career Stream**
- IT Application Development**Leadership Pipeline**
- Manage Managers

**Job Purpose**
- To manage a portfolio through multiple teams with a medium term strategic horizon.**Responsibilities**:

- Managed Financial and Business ResultsEnsure that all individual and department results are delivered within budget to deadlines
- Ensure budget targets are met by effectively executing and complying to Divisional billing requirements and target
- Ensure that transparent transfer pricing for provision of products and services for the business area are being followed through
- Activity Justified Transfer Pricing (AJTP) model (aligned to GT service model) by establishing costs, prices and conditions
- Ensure effective targeted cost recovery through monitoring and ensuring all times are captured by staff on a weekly basis
- Ensure quality projects / processes / systems delivered on time and are fully aligned to Nedbank's business requirements
- Provide agreed information, resources, professional advice and strategic contribution to relevant stakeholders on time, in budget, within quality standards
- Ensured that all individual and department results were delivered within budget to deadlines
- Delivered services to client expectations and Nedbank standards
- Quality projects / processes / systems delivered on time and were fully aligned to Nedbank's business requirements
- Provided agreed information, resources, professional advice and strategic contribution (on time, in budget, within quality standard)
- Managed Stakeholder Relationships
- Deliver services on client expectations and Nedbank standards by ensuring the Service Level Agreement, Operational level agreements, contractual agreements, and project schedules are met as stipulated
- Advise and consult to clients by providing professional solutions that meet the requirements of the clients business needs
- Ensure that professional solutions delivered within agreed parameters and timelines
- Ensure that Professional solutions demonstrate a balance of best of breed and return on investment for the client
- Enable the building of commercially viable relationships with clients by providing quality advice to clients
- Monitor and manage client, service providers/ vendors, partners and other stakeholder expectations
- Actively engage to establish trust and respect of department members, direct reports, stakeholders & manager/s through active engagement with all parties
- Delivered best practice services to client expectations
- Monitored and managed client, service providers, partners and other stakeholder expectations, built long term relations
- Proactively supported and shared information and knowledge with peers in own and other departments and functionsTrusted and respected by department members, direct reports and manager/sEffective communication and relationship networks upwards, downwards, sideways and outwards
- Managed Internal ProcessesOperationalise Divisional Strategy by ensuring all supervisors and first line managers understand and prioritise work in alignment to Divisional Strategy
- Empower First line managers and effective performance measures that are empowering and aligned to strategy by clearly defining their roles and responsibilities
- Ensure professional field is leveraged to enable strategy and that proposed solutions related to field are embedded in strategy
- Select appropriate professional frameworks, methods/ supporting technologies in line with Agreed Architecture and expected return on investments
- Manage multiple assets through the development, implementation, review of strategies and planning for area

**Essential Qualifications - NQF Level**
- Advanced Diplomas/National 1st Degrees

**Preferred Qualification**
- Tertiary Qualification/ formal accreditation in Professional field
- MMP/SMP / MM or equivalent
- BSC Computer science
- BComm Information Technology
- Post graduate management qualification
- MBA

**Essential Certifications**
- ITIL Talent nurturing or equivalent MMP/SMP / MM or equivalent

**Minimum Experience Level**
- 6 to 8 years line management 10 years IT Industry experience

**Technical / Professional Knowledge**
- Budgeting
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Talent management
- Workforce planning
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- System Development Life cycle(SDLC)
- ITIL
- IT Architecture
- General Communication Skills
- Organisational structure
- Influencing
- IT Assets management processes
- Behavioural Competencies- Building Partnerships
- Facilitating Change
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