Team Leader Nav Pooled

3 days ago

Northern Suburbs, South Africa Curo Fund Services (Pty) Ltd. Full time

**Role purpose**

**Specific duties/Key Outputs and Responsibilities**:
**Team Management**
- Generally motivate people to give their best results, praising them when things go well and appraising them on improvements which can and should be made.
- Mentor, counsel, coach and generally support those who are not confident in their area of competence, building morale and personal esteem and generally encouraging others to give their best performance.
- Encourage others to communicate effectively and efficiently at a level that is understood by all thus developing a culture of participation and involvement.
- Meet people with ease and motivate them to seek opportunities and achieve high standards.
- Manage individual team members’ performance and be able to objectively raise any concerns impacting the team.
- Be alert to changing situations, show flexibility in approach, adaptability in difficult circumstances and continuously strive to achieve a result.

***Key BAU Deliverables and Competencies**

***
- Managing and monitoring daily BAU deliverables and the effective re-allocation of resources when necessary.
- Continually assessing the risks within the team, suggesting and implementing procedures to mitigate these risks.
- Ensuring that SOP’s and Checklists are up to date.
- Achieving deliverables against agreed SLA deadlines and managing expectations of clients, escalating when appropriate.
- Manage BAU KPI’s.
- Manage the performance management system.
- Ensure that the team is cross skilled and the skills matrix is up to date.
- Show a strong focus on the internal control environment, which includes complying with client and market requirements, policies and procedures.
- Providing input on a regular basis into the updating of process documentation changes required as a result of changes in market information or procedures.
- Ensure that incidents are logged timeously and accurately.
- Ensure that processes are performed properly and documented accurately.
- Ensure that processes are decommissioned after due diligence has been exercised.
- Create a culture of continuous improvement.
- Support internal and external Audit requirements where necessary.

**Skills Required**:

- Sound knowledge of Operations and Financial Markets.
- High attention to detail.
- Good numerical skills.
- Ability to work independently, and as a team player.
- Ability to use initiative, take ownership and to question from base principles.
- Ability to work under pressure.
- Clear communicator (verbal & written).
- Driven and self-motivated.
- Strong problem solving skills.
- Control oriented and risk aware.

**Competencies Required**:

- Proficiency in MS Office suite, investment systems (compulsory)
- Previous Team Leader experience an advantage.
- Honours degree in Accounting or Finance and Investments
- At least 5 years relevant experience of which two should be at senior level

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