Partnerships Marketing Coordinator

2 weeks ago

Century City, South Africa Spur Group Full time

**Job Advert Summary**:
Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has eight brands, namely, Spur Steak Ranches, Spur Grill & Go, Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional talent pool, the group endeavours to create a great place to work, building a collaborative and innovative performance-based culture which enables each employee to thrive on his or her unique Spur Corporation journey. Spur Corporation’s employees are passionate and purpose-driven people growing great brands. Through their dedicated service and talent, they offer support to the group’s endeavours and operational activities, offering an exceptional return on investment to all its shareholders. A career at Spur Corporation is an opportunity for an employee to nurture, learn, grow, and realise their full potential.

A position has become available in the Marketing Department at the Head Office, Cape Town for a Partnerships Marketing Coordinator.The incumbent will be responsible to implement the strategic vision and roadmap for Spur Group’s partner platforms such as ordering aggregators, B2B vouchering, partnership campaigns - providing support, driving sales, coordinating campaigns, brand awareness and brand building across numerous ecommerce channels and platforms.

**Minimum Requirements**:

- Tertiary education, preferably in business / marketing / information technology or systems qualifications
- At least three years of working experience in the field of operational marketing, especially in ecommerce / digital / customer experience management
- Restaurant experience/understanding of Franchise Operations advantageous
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Confident in producing work across multiple platforms
- Systematic thinker and analytical in nature
- Able to analyze problems and strategize for better solutions
- Excellent verbal and written communication skills
- Able to multi-task, prioritize, and manage time effectively
- Excellent analytical and time-management skills
- Accountable yet team orientated
- Be able to take initiative and follow through projects to completion
- Hard working, efficient and highly organized, great co-coordinator with numeric skills
- Ability to work with many stakeholders in delivering the best customer journey and experience
- Positive Attitude and eager to learn

**Duties and Responsibilities**:

- **General**
- To assist the management, monitoring and reporting on partnership projects.
- Partner with internal stakeholders - operations and marketing teams to identify and establish strategic priorities and ensure seamless digital customer and partner experiences.
- Work with, manage and identify online aggregators and B2B partners as necessary to meet Spur Group’s growth goals.
- **Customer, Market and Business Intelligence**
- Ensure sound understanding of major ordering and vouchering programmes in South Africa.
- Research and analyze best practices on existing ordering and vouchering platforms, online trends and technologies locally and internationally.
- Conduct periodic and quarterly store-based business reviews.
- **Vouchering Programme Operational Management**
- Liaise and assist with partners or suppliers to resolve any queries related to vouchering programmes.
- Develop and execute a product and marketing roadmap to advertise the vouchering platform.
- Researching and acquiring new partnerships.
- **Partnership campaigns / Aggregator / Ordering Operational Management**
- Campaign management - planning, execution, against targets and budgets with a clear focus on sales and reaching new customer markets.
- Campaign input - using insights and reports, present campaign ideas to improve performance and drive sales.
- Menu management - update, review, resupply, improve on platforms.
- Brief campaign - if required, support the brand team by managing the marketing of the campaign where applicable.
- Restaurant onboarding support.
- Operational support to brand team, ops and franchisees - with specific reference to resolving escalated queries.
- Supplier relationships - maintain healthy working relationships with the partner, with the intent to achieve mutually beneficial business growth.
- Drive and support ordering innovation for Spur Group franchise brands on the aggregator platforms.
- Support IT with integration project management and roll out plans.
- **Monitoring and Reporting**
- Reporting analysis - follow up on sales reports, set up sessions for reviews, analyze the data to make recommendations, work to improve the reporting systems.
- Ensure timeous submissions to Marketing Status Document, Operations meeting agenda and minutes as requested.
- Assisting with internal reports on the KPI’s.
- **Restaurant Support and training**
- Developme

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