Managing Director
2 days ago
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Role Overview:
The Managing Director - South Africa is a senior executive leadership role responsible for driving revenue growth, strategic customer engagement, and commercial excellence across NCR Atleos’s Banking & Financial Services business. This role will lead the regional sales organization, overseeing regional teams across South Africa with a strong focus on delivering ATM-as-a-Service (ATMaaS), ITM modernization, and Allpoint network solutions. Reporting directly to the Senior Area Sales Leader, the MD will serve as a key architect of NCR Atleos’s commercial strategy, customer success model, and go-to-market execution, ensuring alignment with corporate objectives and regional market dynamics.
Position Summary & Key Areas of Responsibility:
Global Sales Strategy & Execution:
- Develop and execute the regional sales strategy for the Banking & Financial Services vertical, with a focus on ATMaaS, ITM transformation, and network monetization.- Align regional sales plans with corporate growth objectives, ensuring consistency in messaging, value proposition, and execution.- Lead regional sales forecasting, pipeline management, and performance tracking using advanced CRM and analytics tools.
Revenue Growth & P&L Accountability:
- Own regional revenue targets and contribute to the overall regional Banking P&L, ensuring sustained profitability and margin expansion.- Collaborate with Finance and Strategy teams to develop annual operating plans, budgets, and investment priorities.- Drive commercial excellence through pricing strategy, deal structuring, and contract governance.
Customer Engagement & Strategic Accounts:
- Build and maintain trusted relationships with C-level executives at Tier 1 banks, central banks, fintechs, and strategic partners worldwide.- Serve as executive sponsor for global accounts, overseeing multi-country engagements and long-term strategic partnerships.- Lead global account planning, renewal strategies, and customer success initiatives to maximize wallet share and retention.
Product Advocacy & Innovation Alignment:
- Partner with Product, R&D, and Technology teams to shape the roadmap for ATMaaS, ITM, and Allpoint services, ensuring global relevance and regional adaptability.- Advocate for customer-led innovation, digital enablement, and integration of cloud-based, API-driven solutions.- Monitor competitive landscape and emerging technologies to inform product positioning and differentiation.
Organizational Leadership & Talent Development:
- Lead a team of country sales leaders, account executives, and relationship managers across South Africa regions.- Develop the organization and talent base, including staffing, goal setting, performance reviews, and succession planning.- Foster a high-performance culture focused on accountability, inclusion, and continuous improvement.
Governance, Compliance & Risk Management:
- Ensure adherence to corporate policies, legal standards, and regulatory requirements across all regions.- Oversee relationships with government and regulatory authorities, particularly in high-impact markets such as South Africa.- Lead internal audits, compliance reviews, and risk mitigation strategies related to sales operations and customer engagements.
Operational Excellence & Performance Management:
- Develop and analyze global performance dashboards, including financial statements, sales reports, and operational KPIs.- Implement best practices in sales operations, enablement, and automation to improve efficiency and scalability.- Lead recurring business reviews with executive leadership, presenting insights, risks, and strategic recommendations.
Qualifications & Experience:
- 15+ years of progressive leadership experience in banking technology, ATM services, or enterprise financial infrastructure, with at least 7 years in global or multi-regional executive roles.- Proven success in managing high value portfolios, complex transformation programs, and high-growth commercial operations.- Deep expertise in ATM-as-a-Service (ATMaaS), ATM/ITM solutions, ATM network operations, and Allpoint or equivalent surcharge-free networks.- Strong understanding of managed services, outsourcing models, and digital banking ecosystems.- Experience navigating regulatory environments and public-private partnerships across global markets.- Bachelor’s degree required; MBA or equivalent executive education strongly preferred.- Multilingual capabilities and cross-cultural fluency are highly desirable.
Why NCR Atleos:
- Industry Leader- #1 largest ATM deployer in the world.- #1 largest independent ATM network.- #1 in multi-vendor ATM software.- #1 provider of assisted self-service terminals.- Top 10 provider o
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