Fmcg Client Liaison

3 days ago

Durban, South Africa Time Personnel Full time

**REQUIREMENTS**
Matric & tertiary education in Business Administration, Marketing or Sales
Min 5 years proven Key Account Manager experience
Fashion wholesales industry experience Advantageous
Excellent communication, interpersonal and negotiation skills
Exceptional us of written and spoken English language
Extremely well presented, groomed with professional organisation skills
Good financial acumen
Proactive, confident and a self-starter
Ability to problem solve and take personal responsibility for job functions
**DUTIES**
Reporting to the Marketing Director
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Face to face customer retention
Acquire a thorough understanding of key customer needs and requirements
Extensive client liaison with the factory for manufacturing lead times
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers, internal teams and the factory
Resolve any problems faced by customers and deal with complaints immediately to maintain trust
Generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Strengthening relationships with key decision makers
Upselling of full sales portfolio offering
Following up on research for new product requirements
Completing quotations and estimations timeously
Working with the internal sales support team
Attend weekly marketing meetings
SALARY: Basic Salary, plus Medical Aid, Provident Fund & Company car
Join us on** SOCIAL MEDIA **or visit our** WEBSITE **for more information. See links below.

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