Groups and Conventions Manager

7 days ago

Kempton Park, South Africa Emperors Palace Full time

Company Description

Peermont serves its guests and clients with the purpose of providing relaxing stays and exciting times. It is with that goal that we strive to employ and develop individuals who not only share our values, but align themselves with our purpose and will embody our service ethos. Peermont employees are a special breed who look for ways to inject every duty with a culture of going above and beyond in order to create exceptional memories.

**Job Description**:

- To effectively manage the Groups & Conventions Department per budget and company guidelines.
- Ensure costs and expenditures are controlled in a responsible manner.
- Build and manage the relationships with all clients when hosting their conferences and events at Emperors Palace, hand in hand with the G&C coordinators.
- Manage the co-ordinating and organising of external and internal events/functions.
- Accurately and economically allocate venues for functions and events in order to maximise revenues.
- Ensure procedures are followed and that information distributed by the Department is correct and accurate.
- Ensure policies, procedures and contracts are properly recorded and followed, and ensure that contracts are in line with industry requirements.
- Ensure events listed on the weekly function sheet runs are fully discussed and covered from an operations point of view.
- Ensure the complete audit trail of documents is monitored in each function run period.
- Ensure timeous distribution of weekly function sheets.
- Ensure client enquiries and requests are attended to and replied to within the specified 24 hour policy.
- Assist Sales to ensure clients receive the correct information regarding out of the ordinary requests.
- Assist with smooth running of pre-con meetings for VIP or difficult bookings.
- Negotiate prices for both client and Company’s benefits where required, in order to secure bookings.

Monitor and control attendance and leave balances of employees in Groups & Conventions

**Qualifications**:

- Matric / Grade 12 required.
- Post Matric Diploma in Events Management will be an added advantage.
- Minimum 5 years Managerial experience in conference / exhibition industry.
- Excellent knowledge of conference & exhibition market.
- Good financial understanding including compilation of budgets and analysing income statements.
- Sales & marketing background within complex / resort environment.
- Knowledge of Banqueting and Food & Beverage operations will be an added advantage.
- Computer literate, Microsoft Word, Excel, PowerPoint required.
- Excellent communication, interpersonal and organisational skills required.
- Experience with centralised quoting processes will be an advantage.

Additional Information

Good interpersonal skills.

Shift work is an operational requirement.

Operationally required to work in smoking areas.

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