Distribution Support Manager

1 week ago


Johannesburg, South Africa FirstRand Full time

Job Description

To identify and implementation of channel optimisations and efficiencies

Hello Future Distribution Support Manager,

Welcome to FNB. We’re for the shapeshifters and deliver help to our customers and make meaningful contributions to people’s lives beyond banking.

As part of our team in FNB Life, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who has:

- Channel Enablement: Equip and empower advisors, and frontline staff to confidently offer long and short-term insurance solutions through fit for purpose selling tools, and simplified journeys.
- Sales Strategy Execution: Implement tailored sales support plans aligned to investment and insurance multi-channel dynamics and customer segments.
- Performance Management: Monitor, report on, and drive performance of marketing activities across key channels and sales targets.
- Stakeholder Engagement: Build relationships with internal stakeholders to drive credibility and visibility in channels to ensure seamless delivery of marketing activities for growth.
- Competitor Positioning: Monitor market trends and insurer offerings to craft compelling value propositions that win against traditional and non-traditional insurers.
- Product Activation: Drive product awareness and campaign activation in the bank environment, ensuring products are front-of-mind and easy to access.
- Innovation & Feedback Loop: Gather frontline and customer feedback to improve channel experiences and influence product and pricing enhancements
- Comply with governance in terms of legislative and audit requirements
- Expense management: Manage costs / expenses within approved budget to achieve cost efficiencies
- Events Support: Plan, coordinate, and support events that drive awareness and engagement. These include regional roadshows, branch activations, exhibitions, internal showcases, webinars, and in-branch pop-up sessions aimed at driving product understanding, lead generation, and improved sales conversion. Partner with marketing and frontline leadership to ensure impactful event design and execution aligned to channel needs.
- Minimum 5 years’ experience in sales, distribution, or channel management — preferably within financial services
- Strategic thinking with hands-on execution ability
- Ability to simplify complexity and enable sales through clear messaging and tools
- Deal and work with Events in the advisory space, e.g., roadshows

You will have access to:

- Opportunities to network and collaborate
- A challenging working environment that is progressive and agile
- Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following:

- Adaptable and curious
- Have a proven successful track record.
- Thrive in a collaborative environment.
- Detail-oriented
- Proactive and accountable
- Calm under pressure
- Collaborative mindset
- Flexible and adaptable in a dynamic work environment
- Strategic thinking with hands-on execution ability
- Ability to simplify complexity and enable sales through clear messaging and tools

post

fnb

LI-AW1

Job Details

29/08/25



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