Qs Business Supporter

2 days ago


Port Elizabeth, South Africa Aspen Pharma Group Full time

**Overview**
- Provision of business support on all aspects of the area’s work
- Coordination and execution of administrative functions within the Quality area

**Responsibilities**

**Administrative support**
- Provide input into work activities and priorities for the unit.
- Monitor adherence to schedules, organise and schedule meetings, monitor quality area activities, and plan and make travel arrangements.
- Prepare, compile and release documentation to external departments.
- Coordinate project and office services.
- Performs advanced administrative, operational, customer support and computational tasks.

**Process compliance (CAPAs, change, controls, deviations)**
- Administer CAPAs requests.
- Coordinate the required tracking of change requests to SOPs and processes and assist in determining compliance with control process.
- Assist in analysing deviation trends.
- Coordinate the required tracking of overdue CAPAs, CCs, deviations and internal audit reports and responses.

**External audits management**
- Coordinate audits relating to document and information management.
- Coordinate and provide support during external and customer and statutory external audits.

**Management review, reporting and record-keeping**
- Assist in tracking and reporting on in-country quality metrics.
- Assist in the gathering and consolidating/ compiling information required for reporting.
- Consolidate documents.
- Maintain and update records and systems as required.
- Retrieve documentation and records to facilitate query resolution.

**Stakeholder relations**
- Communicate with internal stakeholders to achieve work objectives, maintain relationships and to assist and convey information.
- Schedule meetings with local suppliers.

**Skills required**

**Background/experience**
- 3 to 6 years of relevant experience
- Grade 12 Certificate

**Specific job skills**
- Broad working knowledge of concepts, terminology and specialised admin requirements to support Quality area

Competencies
- Information Gathering
- Following Procedures
- Planning and Organising
- Meeting Deadlines


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